Reptiles gone wild: green iguana imports banned

Reptiles gone wild: green iguana imports banned
A woman poses with an iguana at an animal show in Bangkok in 2022. (Photo: Pornprom Satrabhaya)

The Ministry of Natural Resources and Environment has announced a ban on the importation of green iguanas for fear their surging population would damage the environment and ecosystem.

Athapol Charoenchansa, acting director-general of the Department of National Parks, Wildlife and Plant Conservation, said the ban followed reports that large number of green iguanas were sighted in natural habitats and public areas in Lop Buri province and elsewhere. The reptiles were reported to have eaten and damaged agricultural produce belonging to local residents.

The population of green iguanas has rapidly increased, he said, affecting the environment and ecosystem. The iguanas found were of non-native species not indigenous to Thailand. It is not clear why they were found in the natural habitats, he added.

Mr Athapol said the ministerial announcement prohibits the importation of all kinds of iguanas in the Iguanidae family, which are protected under the Convention on International Trade in Endangered Species.

The ban is intended as a measure to control the population of the reptiles and takes effect until further notice, he added.

Mr Athapol said so far 244 individuals have reported to the department they have in possession 3,419 iguanas in total – 982 of them in Chon Buri province.

He said a survey by the department to find the actual population of iguanas is ongoing. If the population of green iguanas can be controlled, imports of the reptiles may be allowed to resume, he added.

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Construction company director and brother fined for illegally disposing furniture, renovation waste

SINGAPORE: A construction company director and his brother were fined S$8,000 (US$6,000) each for illegally disposing renovation waste in a secluded spot, the National Environment Agency (NEA) said on Monday (Nov 20). A restaurant operator who was renovating a shop in Chinatown had engaged the company to transport dismantled furnitureContinue Reading

China not out of the woods despite green shoots

As China shows sparks of recovery, it’s best not to get too excited about the improving health of Asia’s biggest economy. That’s especially true if you’re Xi Jinping and Li Qiang.

The green shoots seen in October data on China’s retail sales and manufacturing are indeed a relief to global investors and Asian policymakers. The 7.6% year-on-year jump in sales and 4.6% rise in factory output suggest stimulus efforts by President Xi and Premier Li are gaining traction.

Yet weakness elsewhere remains a clear and present danger in the homestretch of 2023.

Hopes that Xi and Li have gotten a handle on China’s property crisis are belied by the 9.3% plunge in real estate investment last month.

The same goes for signs China slid back into deflation. The other big problem: intensifying global headwinds as growth in the US, Europe and Japan disappoints.

Japan’s economy, for example, shrank 2.1% year on year in the July-September quarter, much worse than the 0.6% contraction forecasters expected. Here, Japan shows the difficulty of straddling US and Chinese economies experiencing rough patches.

The US is buckling under the weight of 11 Federal Reserve rate hikes in less than 20 months. The coming US 2024 US election cycle, meantime, will add pressure on President Joe Biden to take an even harder line on China in the form of more trade sanctions and tech curbs.

In China’s case, it’s quite possible to make a credible half-glass-full argument.

Take auto sales. In October alone, passenger vehicle sales jumped 10.2% year on year. In part, this speaks to the industry’s success in rolling out sales promotions and savvy marketing of electric and hybrid vehicles.

Yet it fits with news that in the July-September period, China managed to grow 4.9%, faster than forecasts of a 4.5% pace.  

The varying speeds at which the economy is moving is to be expected as China transitions to new growth engines, explains Liu Aihua, a spokesman for the National Bureau of Statistics. It’s all part of a years-long move away from smokestack-heavy industries toward innovation and sustainability.

“Effective” policy tweaks in the economy are bearing fruit, Liu says, describing China as undergoing “wave-like development” and “tortuous progress” toward increased efficiency and productivity.

Yet the move upmarket will not always be smooth. “At present,” Liu says, “the external pressure is still great, the constraints of insufficient domestic demand are still prominent, enterprises have many difficulties in production and operation, and hidden risks in some fields require much attention.”

One such risk is the yawning income gap between urban and rural consumers. The good news, Liu says, is that by some metrics household consumption contributed 83.2% to economic growth in the first 10 months of 2023, a 6% year-on-year increase.

China’s consumers spent more than anticipated in most recent quarter. Image: Facebook

It’s here, though, that the urban-rural wealth divide leaves China’s economy unbalanced. Months ago, when youth unemployment topped 20%, Beijing merely stopped publishing regular statistics on the unsettling measure.

The key to raising rural incomes is diversifying growth engines far more aggressively. No effort is more crucial than reducing the outsized role that the property sector plays in generating gross domestic product (GDP).

“Clearly, the property sector remains a weak spot for the economy, which requires further support in the foreseeable future,” says Hao Zhou, chief economist at Guotai Junan International.

In recent years, real estate-related sectors provided roughly a quarter of China’s GDP. This year, economists at UBS calculate that the share has fallen closer to 22%. Even so, the sector’s chronic weakness threatens to drag down parts of the economy now showing signs of hope.

“Retail sales in October were particularly strong, beating even our above-consensus estimates,” says economist Louise Loo at Oxford Economics. But “at this juncture, we are skeptical that the now-three consecutive months of strong retail sales data are pointing to a permanent upshift in consumers’ spending propensities.”

One important caveat: Year-to-date retail sales data showed low-value discretionary items emerging as an outperforming segment, “consistent with what we think is typical of weak economic recoveries – when the consumer’s willingness to spend rests on smaller-ticket items,” Loo adds.

For China going forward, Gita Gopinath, first deputy managing director of the International Monetary Fund, tells CNBC, “the pressure remains.”

She adds that “there remains a lot of stress in the market. There remains weakness in the market. This is not going to be over with quickly. It’s going to take some more time to transition back to a more sustainable size.”

In the short run, the mixed bag of Chinese data points to the need for more assertive stimulus jolts by the central government in Beijing.

The biggest worry is the “negative wealth effect” emanating from the property market, says economist Jacqueline Rong at BNP Paribas SA. For all the excitement about firmer retail sales trends, Rong notes, the two-year average growth in sales remains well below the 8% pace before Covid-19 lockdowns.

Many local governments also may lack the fiscal space needed to boost far-flung economic regions as property markets sour far and wide.

That explains why infrastructure spending fell 0.2% in October and suggests “the damage inflicted by the housing crash is too extensive to be countered by fiscally constrained local governments,” write economists at Societe Generale in a recent report. “The 1 trillion yuan (US$139 billion) already announced does not seem to be enough.”

Lisheng Wang, an economist at Goldman Sachs, adds that “given persistent growth headwinds from the property downturn, still-fragile confidence and lingering financial risks, we think a ‘policy put’ has been triggered in China and expect the central government to step up easing materially in the coming months.”

Though topline growth is beating the odds, China’s economy is “not out of the woods by any means,” says Stephen Innes, managing partner at SPI Asset Management.

He adds that “this growth suggests a modest improvement in the Chinese economy. However, there are ongoing calls for increased policy support to maintain consistent growth, as there are concerns about the sustainability of the recovery.”

There are concerns about the progress of reforms, too. For all the success Xi’s Communist Party has had in juicing GDP, officials have made little progress in building the robust safety nets needed to stabilize the economy. And to encourage households to save less and spend more.

Li Qiang and Xi Jinping face economic headwinds. Image: Twitter / Screengrab

Making consumption a bigger share of GDP is the key to allowing Beijing to throttle back on fiscal policy and local governments to rely less on leverage. It’s central to phasing out the gigantic shadow-banking system and letting the People’s Bank of China (PBOC) withdraw massive stimulus from the economy.

The need for a recalibration from over-investment to consumption was well-known even before Xi rose to power in 2012. So was the need to create broader safety nets across sectors.

But time and time again, the hard work of engineering took a backseat to short-term considerations. The tendency has been to pour more public works spending into new infrastructure and property. These investments in hardware come at the expense of the economic software needed to raise China’s competitiveness.

This happened after the 2008 global financial crisis. Delay was the response to the 2013 Fed “taper tantrum.” The same with the chaotic summer of 2015, when Shanghai stocks lost a third of their value in just three weeks.

The Covid-19 pandemic deadened Beijing’s reformist instincts. In fact, it was at the height of the pandemic that Xi began his clampdown on Big Tech, starting with Alibaba Group’s Jack Ma. The US Fed’s most aggressive tightening cycle since the mid-1990s hardly helped.

Yet since reopening from the Covid era, Xi’s government is finding that the consumption rebound isn’t what Beijing hoped.

From a policy standpoint, the months ahead will be quite a balancing act. Since he took over as premier in March, Li has prioritized deleveraging over excessive stimulus so as not to incentivize a return to bad lending behavior.

This includes guarding against a major plunge in the yuan that might increase the odds of property developers defaulting on offshore debt.

On Monday (November 20), the PBOC left benchmark lending rates unchanged at a monthly fixing. While many economists think China could do with more policy stimulus, the PBOC is holding the one-year loan prime rate at 3.45% and the five-year LPR at 4.20%.

“Policymakers may want more time to assess the impact of the recent repricing of existing mortgage contracts before they make further changes to the benchmark rate,” says Julian Evans-Pritchard, head of China economics at Capital Economics.

“The big picture though is that, with economic momentum weak and downward pressure on the renminbi reversing, we think rate reductions will come before long.”

Accelerating reforms is even more important to restoring confidence among mainland households and foreign investors alike. Today’s green shoots might prove fleeting without major upgrades that build economic muscle for the long run.

Follow William Pesek on X, formerly Twitter, at @WilliamPesek

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Dairy Farm Residences condo owners upset after maintenance fees more than double from what was marketed

“NO OTHER CHOICE” BUT TO PAY

Most of the residents CNA spoke to had already paid the amount they were asked to in order to get the keys to their flat.

One resident in his 40s said he felt like he had “no other choice” as what he received was a legal letter and that he would be charged for any delay in payment. 

He added that several residents were stressed by the situation as they were renting places at the moment before moving into their flat. 

“We didn’t want this dispute to cause any delay to our key collection. So, a lot of us like myself, we just went ahead and paid first (to) get the process flowing.”

Another resident, who wished to be known only as Ms Soon, also told CNA that most of them at Dairy Farm Residences are focused on collecting their keys first to move into their flats. 

“Everyone’s just very anxious to collect keys and don’t want to delay any further … because we don’t want the developers to use this (maintenance) fee dispute as an excuse to stall the key collection process,” said the 36-year-old who works in media and advertising.

“Then collectively when everyone has moved in already, as a community, we can arrange for a town hall (and) meet the developer.” 

Most of the residents who spoke to CNA were not part of the 20 residents who have been in contact with the developers. These residents pointed out that there has been “zero communication” with the rest of the flat owners apart from the 20 in the group.

“The developer is talking to some residents. But it’s not representative of the entire community,” said the resident in his 30s.

“Up to date, we have not received any official communication from the developer regarding this whole maintenance issue that is currently being blown out of proportion,” he said.

“They should address all the residents … Do an official address either through email, through a Zoom (session), town hall or at least write to the residents to let them know what is their stance on this and whether they are looking into it.”

Noting comments from online platforms such as HardwareZone, Ms Soon said: “People were saying ‘Oh you know, you buy (a) condo you should know that you should fork out a maintenance fee. Don’t complain too much’.

“As a home owner of this project, my concern is not so much about forking out the maintenance fees. I only want to understand why is it at this amount.”

CNA has also contacted United Engineers on the concerns raised by residents. 

FEES GIVEN AS ESTIMATES

The maintenance and sinking fees collected by unit owners or subsidiary proprietors are used for the maintenance of strata title developments such as Dairy Farm Residences, said Dr Edward Ti, an associate professor of law from Singapore Management University (SMU).

Sinking fund refers to money periodically set aside by the owners of an estate to cover unexpected emergencies and long-term structural costs.

In all strata developments, unit owners wholly own their unit and are also co-owners of the land and facilities that the development sits on, in proportion to how many shares their particular unit has in relation to all the shares which constitute the development, noted Dr Ti, who is also a fellow of the Cambridge Centre for Property Law.

“In this case, I am not aware how the developer represented how much the maintenance fees were to be (for instance, if there was an exclusion clause or non-reliance clause).

“In general, the developer simply had the duty to act reasonably when they forecast how much the maintenance fees should have been,” said Dr Ti.

He added that it was possible that the costs of maintaining the building now exceed the estimate that the developer had in mind. 

“However, it would only be responsible to assert that the developer was intentionally representing a lower estimated fee when the units were marketed if this is substantiated with evidence,” he pointed out.

Similarly, Huttons Asia’s senior director for data analytics Lee Sze Teck told CNA that condominium maintenance fees are always given as estimates during the marketing phase.

“(It) is impossible for the developer to get a contract binding quote from the various service providers from security, cleaning, landscaping, maintenance, pest control and so on,” said Mr Lee.

He added that costs have “escalated steeply” after the COVID-19 pandemic, with manpower, material, shipping and interest costs having gone up.

“This has inevitably pushed up the overall costs of managing a condo.”

SMU’s Dr Ti also said that the developer is statutorily obliged to establish maintenance funds according to the Building Maintenance and Strata Management Act 2004. 

When a Management Corporation Strata Title (MCST) – an entity that manages and maintains common areas in strata-titled properties such as condominiums – is formed, the developer is to hand over the maintenance funds and records to the MCST. 

After the unit owners take over via the MCST, that is the entity that can decide how much funds should be collected, which is done by ordinary resolution, said Dr Ti. 

“Thus, in the event that the (home owners) decide that a lower maintenance amount is sufficient to maintain the development, they may so decide.”  

The associate professor added that unit owners are also protected during the period where the developer had collected fees as the developer must hand over the financial records in that period.

These provisions help to ensure that the money collected by the developer were spent lawfully, said Dr Ti.

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'Don't come back,' judge tells repeat Panadol thief who cleaned out supermarket shelf

SINGAPORE: A repeat thief who was released on remission for a previous offence of stealing Panadol went back to filching the medication again – this time clearing out one supermarket shelf of all its supply.

However, he refused to reveal what he did with all that Panadol – at least 66 boxes’ worth, and made no restitution.

Sng Cheow Sim, 51, was sentenced on Monday (Nov 20) to two years’ jail and an additional 47 days for offending while on remission.

He pleaded guilty to two counts of theft, with a third charge taken into consideration.

The court heard that Sng was sentenced to 19 months’ jail in 2022 for stealing about S$250 (US$186) worth of Panadol.

In August, while still on remission for the previous offences, Sng began stealing again.

He went to a supermarket Ang Mo Kio Hub and stole 30 boxes of Panadol worth S$330 in total, concealing them in a tote bag.

A security guard saw Sng place the boxes in his bag and gave chase when Sng left without paying, but lost sight of him.

The guard lodged a police report that same day. Sng’s acts were caught by closed-circuit television cameras.

On Aug 21, Sng returned to the same supermarket. He placed 36 boxes of Panadol tablets – including Panadol Extra, Panadol Sinus Max and Panadol Cold Relief – into his tote bag and left without paying.

A store executive later lodged a police report after a security officer told him that the shelf displaying Panadol products had been cleaned out.

Sng was identified by the police and arrested two days later. The stolen items were not recovered as Sng refused to say what he had done with them.

On Monday, the prosecutor sought at least two years’ jail for Sng.

State Prosecuting Officer Lim Yeow Leong said Sng has a string of property-related offences between 1990 and 2022 and is a “recalcitrant and persistent offender”.

His last conviction also involved the theft of Panadol, with a similar fact pattern, but the jail term had not deterred him, said Mr Lim.

This time, the total value of the stolen items including the charge taken into consideration was about S$970, said Mr Lim.

Sng had no lawyer and gave his mitigation from his place of remand.

He said he would like the judge to sentence him “more leniently” because his mother had breast cancer.

“I (have been) in prison for quite a couple of times already,” said Sng. “I do some reflection inside. No point la, no point.”

He said he hopes to become a better person when he comes out.

The judge told him that he sincerely wished him “all the best” with this.

“Don’t come back, OK,” the judge told Sng. He added that if Sng did, he would get worse penalties.

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China, Japan in fast and furious frigate-building race

Japan and China are upgrading and upsizing their naval fleets with affordable, general-purpose frigates amid territorial disputes, mutual missile threats and historical animosity.

This month, Japan launched its eighth Mogami-class frigate, the JS Yubetsu, marking a significant advance in the Japan Maritime Self-Defense Force’s (JMSDF) capabilities, The Warzone reported.

The Warzone report says that the Mogami-class frigates, built to serve as the JMSDF’s backbone, feature advanced electronic warfare and sensor suites, and are designed for operation by small crews, underscoring a broad structural shift toward more efficient naval operations.

The Warzone notes that the class is set to replace older Asagiri- and Abukuma-class vessels, with a total of 12 ships planned and the last scheduled for completion in 2027.

Mogami-class frigates have a standard displacement of approximately 3,900 tons and a total displacement of about 5,500 tons, with dimensions roughly similar to the Asagiri-class destroyers. They are powered by a Rolls-Royce MT30 gas turbine and two MAN diesel engines capable of exceeding 30 knots.

The Mogami-class also has a BAE Systems’ Mark 45 naval gun, remote weapon systems, Lockheed Martin’s Mk 41 vertical launching system for surface-to-air missiles and Raytheon’s SeaRAM system.

The Warzone says the frigates also feature advanced electronic warfare suites including the NOLQ-3E system, Mitsubishi Electric’s OPY-2 radar, various sonar systems for anti-submarine warfare (ASW) and can support a Mitsubishi SH-60L Sea Hawk helicopter and deploy different unmanned vehicles for minesweeping.

Most significantly, The Warzone notes that these ships are designed for operation by a crew of just 90, enabled by high levels of automation and an advanced Combat Information Center (CIC).

The report says that while the first two Mogami-class vessels were relatively cost-effective, Japan is already planning for 12 “new FFM” frigates, with enhanced air defense capabilities and larger dimensions, to be constructed from 2027 to 2036.

The developments underscore Japan’s commitment to maintaining a strong, technologically advanced naval presence in a challenging geopolitical landscape.

Indeed, the Mogami-class may be Japan’s answer to China’s next-generation Type 054B frigate, conceptualized as a general-purpose naval combatant.

A rendering of China’s Type 054B frigate. Image: Twitter

This August, The Warzone reported on the Type 054B frigate, which is larger and more capable than its predecessor, the Type 054A. The Warzone notes that the frigate is equipped with a 32-cell vertical launch system (VLS) at the bow, which might be a universal VLS used in other Chinese warships or a system similar to the one on the Type 054A.

It also features a 100mm main gun, replacing the 76mm gun of the Type 054A, although the exact model of this new gun is yet to be confirmed.

The report said that the Type 054B is armed with two close-in weapons systems (CIWS) for air defense: a H/PJ-11 11-barrel 30mm Gatling gun and an HQ-10 SAM launcher. Although it says that while anti-surface warfare capabilities are not confirmed, there’s speculation about an additional set of VLS cells or slanted anti-ship missile launchers.

It also says that the ship has Type 726 launchers for various defensive and offensive purposes such as flares, chaff, active decoys and anti-submarine rockets.

The WarZone report says that Type 054B is expected to host the Z-20F maritime helicopter, enhancing its ASW capabilities and that the frigate might operate vertical takeoff and landing (VTOL) drones in the future.

The Warzone states that the Type 54B’s sensor suite includes a primary radar, a double-sided rotating active electronically scanned array (AESA), a bow sonar and provisions for a variable-depth sonar (VDS) and a towed-array sonar (TAS).

It notes that stealth features have been incorporated into the design, resembling the French Aquitaine-class frigate regarding radar cross-section reduction.

These frigates are set to significantly impact Japan and China’s naval doctrines and fleet composition, as both naval powers are enlarging their fleets in response to rising threat perceptions from one another.

The Mogami class is designed to replace the obsolete Abukuma- and Asagiri-class destroyers, whose age, limited numbers, outdated technology, non-stealth design, and lack of helicopter facilities in the case of the Abukuma-class, may no longer be sufficient to meet Japan’s security needs.

The Mogami-class also marks a move toward greater cost-effectiveness.

In a September 2023 US Naval Institute article, Eric Wertheim notes that the first two ships cost significantly less than US$500 million each, with an estimated price tag of $375 million and $410 million per frigate.

That relatively low cost allows the Mogami class to be built in greater numbers than larger, more capable ships such as the Maya class destroyers, which cost $1.5 billion per ship and cannot be made in large numbers.

Moreover, in line with Japan’s more proactive defense policy, the Mogami class may eventually be offered for export.

In April 2021, Asia Times reported that Indonesia planned to purchase eight Mogami-class frigates, with plans for Japan to deliver four ships starting in 2023 or early 2024 and for the remaining four to be built at state-run PT PAL’s Surabaya shipyard.

A Japanese Mogami-class frigate in a file photo. Image: Facebook

While China already has the advantage of lower labor costs and formidable shipbuilding capability, the Type 054B represents a serious upgrade over the Type 054A with better blue water seakeeping, greater endurance and more upgrade potential.

The ship also has better sensors, networking and combat management suites, enabling it to field more capable munitions.

The Type 054B’s AESA means that active production and forthcoming PLA-N blue-water combatants will come with the technology as standard while its embarked Z-20F helicopter will allow the class to match the minimum ASW capabilities of PLA-N blue-water combatants.

Asia Times reported in February 2023 that the Type 054B was developed to improve the Type 054A’s escort capabilities, as the Type 054A’s diesel propulsion could not match the speed of China’s carrier battlegroups.

The Type 054B aims to address that shortcoming with its enhanced propulsion system. Apart from that, the ship’s primary roles are anticipated to be ASW, with secondary roles in anti-air warfare (AAW) and anti-surface warfare (ASUW).

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Cross-border unmanned aircraft flights will require permits from Nov 21

SINGAPORE: Cross-border unmanned aircraft flights will require permits from the Civil Aviation Authority of Singapore (CAAS) from Tuesday (Nov 21).

A new framework regarding such flights will come into effect from Tuesday and will supplement the existing framework for unmanned aircraft operations in Singapore, which was introduced in 2015.

Any operator found flying an unmanned aircraft into or out of Singapore without a permit can be jailed for up to two years, fined up to S$50,000 (US$37,300), or both.

Authorities will also have the power to take down any unauthorised cross-border unmanned aircraft, said the CAAS and the police on Monday.

“In recent years, technological advancements have improved the capabilities, flight distance and endurance of unmanned aircraft, such that they are able to fly further and carry larger payloads,” said CAAS and the police.

Such flights may pose a danger to public safety and security, they added.

“Globally, we have seen cases of unmanned aircraft disrupting airport operations, as well as being used for criminal activities, such as for smuggling, and to conduct terror attacks.”

The authorities cited an incident in June 2020 when an unmanned aircraft was used for cross-border drug smuggling.

An unmanned aircraft with a bag attached to it was spotted hovering in the air at Kranji Reservoir Park on Jun 17, 2020. The police arrested two men suspected to be operators of the aircraft.

The bag contained substances suspected to be controlled drugs, said the police at the time.

During a search of a car parked nearby, police found more controlled drugs – about 35g of Ice, 8g of heroin and 195 Ecstasy tablets.

Flight data retrieved from a suspect’s phone showed that the unmanned aircraft had flown from Kranji to Johor Bahru and back again to Kranji on the same day, said the police.

Two other people – a 24-year-old woman and 40-year-old man – were also arrested in connection with the incident.

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Funeral directors association disagrees with competition watchdog study, says findings of unfair practices are 'flawed'

The study also noted that consumers may encounter unfair practices, including the use of false or misleading claims such as a ‘one-stop service’, said the CCCS. This was misleading as it conveyed the impression that consumers would only have to liaise with one entity, when in fact, communication with multiple vendors was needed. 

The CCCS also named two other unfair practices: The omission of material information, such as how the final price of funeral products may differ from the package price, and providers that ask for payment for products not requested by the customer. 

In tandem with the report’s release, President of the Consumers Association of Singapore (CASE) Melvin Yong said that CASE had received 13 complaints against funeral service providers since 2021. 

“Most complaints related to pricing of funeral products and services where affected consumers complained that their final bills were much higher than what they were informed initially due to charges not disclosed at the onset,” Mr Yong said in a Facebook post on Friday.

FUNERAL DIRECTORS ASSOCIATION’S RESPONSE

In his reply on behalf of the AFD executive committee, Mr Hoo said that contrary to the CCCS report, AFD members receive many public enquiries seeking information on funerals and have seen more people pre-planning funerals. 

“Consumers make buying decisions on many factors after doing their own research; pricing is only one of the factors. Funeral service purchase decisions are no different,” he said. 

Mr Hoo also took issue with the number of complaints. He pointed out that 13 complaints over three years represented an “inconsequential” 0.01 per cent of Singapore’s annual death rate, especially when compared to complaints for other types of service providers.

“Perhaps others should take a leaf from the funeral profession as to how to achieve a near zero complaint level,” Mr Hoo said. 

Mr Hoo added that the report failed to differentiate between middlemen and proper funeral service providers.

“These ‘middlemen’ only have a business card to their name, with no office premises, no full-time staff, no caskets and no hearses. The public needs to be mindful of these low-cost price traps available on the internet, as they may end up getting what they pay for – a low service or no service standard funeral.”

He said that members of AFD and true funeral service providers have their own premises, full salaried staff, embalming facilities, caskets and hearses, adding that consumers should visit the funeral service provider’s premises before engaging them.  

On the issue of price, Mr Hoo said it was difficult to offer fixed price funerals, as “no two funerals are similar”. 

“Some families want less. Others want more. Funeral wakes can be over three, five or seven days. More often than not, the family makes additional requests during the funeral for items and services.”

Conversely, customers may ask to remove services or products, and AFD members would “do their best” to tailor the funeral to the family’s needs, said Mr Hoo. 

“A funeral service is a basket of goods and services, and not a single commoditized product. Funeral service providers have a responsibility to customize each service to best represent and celebrate the memory of the deceased.”

CNA has asked CCCS for its response to AFD’s rebuttal.

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