Hong Kong’s online retail market has become too crowded for ecommerce giant Alibaba, which is closing its local Tmall site

Hong Kong’s online retail market has become too crowded for ecommerce giant Alibaba, which is closing its local Tmall site

Hong Kong’s ecommerce market has become as well crowded for Alibaba Team Holding , according to analysts, as the Chinese language internet retail giant moves to close its local Tmall platform at the end of Oct.

Tmall Hong Kong, which was set up this past year as a dedicated shopping channel for merchants and consumers in the city on Taobao Industry , will power down operations on April 31, according to a notice posted at the platform last Friday. This said Aug 21 will serve as the final day for customers to place orders, and that merchants must dispatch most orders before Aug 26.

That will move comes as no real surprise because the local market is already dominated simply by HKTVmall , which works the city’s greatest and most widely used buying online app , according to Carlton Lai, an analyst at Daiwa Capital Markets Hong Kong.

“It’s not possible to get multiple dominant (ecommerce) players in Hong Kong , considering the size of the market, ” Lai said. “Tmall Hong Kong’s logistics efficiency, variety of products and number of merchants cannot contend with those of HKTVmall. ”

HKTVmall has more than 1 million unique users in Hong Kong, a city with a population of 7.7 million. Photo: Winson Wong

The decision to stop Tmall Hong Kong’s operations was produced because of a change in operation strategy, according to the platform’s notice. It pointed out that the city’s consumers will continue to be served via Alibaba’s main Chinese retail sites, top social commerce platform Taobao and Tmall, its premium on the internet marketplace for admitted and Chinese brands and retailers.

Hangzhou -based Alibaba, proprietor of the South China Morning Post , mentioned on Wednesday the fact that company intends to sharpen its focus on cross-border ecommerce development possibilities, while pledging improved logistics and customer support to Hong Kong customers.

“Tmall Hong Kong’s closure will not impact local customers significantly because there are lots of online shopping platforms to pick from, ” Zhang Yi, chief analyst at Guangzhou-based iiMedia Study, said on Wednesday.

Chinese e-commerce rival Pinduoduo , for instance , silently expanded its existence in Hong Kong this month, providing new shipping and payment providers tailored for local consumers, as well as the well-known cutthroat prices model.

A Tmall worker is seen on the floor of the Chinese online shopping platform’s warehouse in Jiangmen, a city in southern Guangdong province, on November 28, 2018. Photo: EPA-EFE

“Hongkongers have plenty of choice, which includes from some of the worldwide business-to-consumer (ecommerce) players, ” said Paul Haswell, partner plus technology lawyer with Hong Kong-based Seyfarth Shaw. “Alibaba’s Taobao remains very popular the point is. ”

Alibaba’s tactical manoeuvre within Hong Kong reflects exactly how China’s major web companies are trying to fine-tune their operations among continued implementation of rigid pandemic control procedures at the mainland and the nation’s flagging economy .

The company recently documented its slowest ever income growth in the March quarter and a wider year-on-year net loss within the same period.

Tmall Hong Kong had been established by Alibaba on May twenty one last year to faucet the growing quantity of online shoppers in the city, Chen Zijian, director of Tmall’s Hong Kong and Macau operations, said within a press statement at that time.

By November the same year, a lot more than 5, 000 local brands had registered with Tmall Hk to sell their merchandise to the city’s consumers, the platform said throughout Alibaba’s Singles’ Day promotion that month.

Similar to other markets, buying online was given a boost within Hong Kong by the Covid-19 outbreak . Ecommerce product sales in the city increased 27% in 2020 and 50% of local consumers now prefer online shopping , based on estimates by government agency the Worldwide Trade Administration, that is under the US Department of Commerce.

Tmall Hong Kong’s market positioning, however , put it in direct competition with popular local retailing application HKTVmall, which has greater than 1 million distinctive users in a city with a population of 7. 7 million.

Alibaba’s Tmall produced its initial despoliation in Hong Kong within 2017 , once the platform mainly sold food, household companies other daily essentials from the mainland below its “Taobao Collection”. – South The far east Morning Post