Shorter ticket lines, more interactive displays on the cards for Singaporeâs tourist attractions
DATA ANALYTICS, SELF- SERVICE TICKETINGKIOSKS
Self-service ticketing shops with facial recognition capabilities have been set up at indoor skydiving interest iFly Singapore in Sentosa to manage host check-ins as well as the research and pay processes for photos and videos taken during the trip.  ,
In order to observe and compile visitor data, such as demographic profiles, footfall, and explore times, iFly Singapore also uses data analytical tools. These data are then used for qualified sales strategies and marketing campaigns to boost visitorship and increase average customer spend.  ,
People used to wait at the reception desk for 10 to 15 minutes just to inquire about this waiver variety, according to Lawrence Koh, the founder and CEO of iFly Singapore. ” How do you fill it up?” and so forth. However, the majority of them will have already registered online at this point and are only there to assess in and get a tag.
A customer relationship management system is used at the domestic park Kiztopia, which has numerous stores, to gather data on customers ‘ prior payments, website visits, and wedding with marketing emails.
As a result, Kiztopia was able to use the information to create targeted selling campaigns for their various user segments.  ,
Additionally, it is investing in the universe system, a idea that many people may not be familiar with at the moment.
People have heard about it, but Heidi Tian, the chairman and chief executive officer of Kiztopia, said that in order to truly experience it and use it.  ,
” The parents of our clients are our objective.” There is always some balancing on how much parents are ready for their children to be exposed to like interactive games because we also want the kids to play in the metaverse.