- aims to complete Series B funding in the upcoming year.
- New resources may accelerate global development to SEA, Middle East &, Europe
![[Back, left to right] Eric Mui (VP & general manager), Heidi Leung (global head of Customer Success), Lewis Law (head of Growth), Xenia Chu (chief of staff), Adrian So (director of Product), [Front, left to right] Joy Liu (global Head of Marketing), Henson Tsai (CEO & founder), Gao Lei (chief technology officer)](https://www.digitalnewsasia.com/sites/default/files/images/SleekFlow.jpg "[Back, left to right] Eric Mui (VP & general manager), Heidi Leung (global head of Customer Success), Lewis Law (head of Growth), Xenia Chu (chief of staff), Adrian So (director of Product), [Front, left to right] Joy Liu (global Head of Marketing), Henson Tsai (CEO & founder), Gao Lei (chief technology officer)")
SleekFlow, a leading Singapore-based provider of an Omnichannel Conversational AI Suite for customer engagement, has announced that it has secured US$ 7 million ( RM30 million ) in a Series A funding round led by Atinum Investment, a South Korean venture capital firm. This round brings its total funding to US$ 15 million ( RM65.5 million ).
]RM1 = US$ 0.21]
The company disclosed in a statement that this funding round also includes contributions from Moses Tsang, a former Goldman Sachs Group general partner and chairman of Goldman Sachs ( Asia ) LLC, as well as contributions from existing investors AEF Greater Bay Area Fund ( managed by Gobi Partners GBA and Transcend Capital Partners ).
It added that the fresh funds will promote the firm’s global growth strategies, including in Southeast Asia, the Middle East, and Europe. Additionally, the investment will be used to improve the AI technology’s ability to serve its expanding customer base around the world ( including analytics and building marketing workflows ).
” We are excited to include Atinum Investment as a corporate partner in the next stage of our development, along with shareholders with whom we have established links”, said Henson Tsai, leader &, CEO of SleekFlow. We have substantially increased our engineering work to be at the forefront of cutting-edge technology and advanced AI since the visit of our Chief Technology Officer, Gao Lei, a Silicon Valley senior. Gao Lei has been leading the charge in planning, implementing, and transforming SleekFlow’s systems layers, system support, and equipment to align with our company’s objectives and business needs”, he added.
” We are more ambitious than ever, with products underway for fully automated sales and support journeys in words, calls, and emails, to provide unparalleled value to our customers across industries like insurance, medical, telecoms, support, and retail”, Tsai said.
As the Conversational AI Market is projected to grow from US$ 13.2 billion in 2024 to US$ 49.9 billion by 2030 ( Yahoo Finance, 2024 ), SleekFlow aims to become the top customer engagement solution. By seamlessly merging conversations, merchandise catalogues, repayment solutions, and get administration, the agency’s innovative solutions provide a comprehensive approach to help businesses join with customers—all from a single, intuitive interface.
SleekFlow is a partner for WhatsApp’s BSP Select Tier and Meta Verified. The versatility of SleekFlow’s solutions extends across multiple industries and clientele, including Delonghi, Hilton Dubai, L’Occitane, Shangri-La, Hong Kong Broadband Network, Cellini, Khind, TOTO, 7-11, Kimberly Clark, Awfully Chocolate, and Audi. These businesses, among others, have already benefited from SleekFlow’s robust solutions, streamlining their operations with omnichannel conversational AI capabilities.
Atinum Investment’s regional head of the Singapore office and director, Peter Na, added,” Being at the forefront of the rapidly expanding global customer engagement market, SleekFlow meets the evolving needs of enterprise customers. The company’s regional strategies have allowed it to expand beyond Asia, opening new markets in the Middle East and South America. We are fully committed to supporting its ongoing global expansion and look forward to new opportunities.
The business has raised a total of US$ 15 million to date following a funding round of US$ 8 million in 2022. In order to strengthen its position as a leading global tech company, SleekFlow plans to secure its Series B funding in the upcoming 12 months.