Sarawak Digital Economy Corporation, Kintone formalise partnership to boost digital adoption among Malaysia’s SMEs

  • The Sarawak Digital Economy Blueprint 2030 and business development are fueled by association.
  • Collaboration supports Sarawak’s perception for a tech-driven, green circular economy

Left to Right: Shingo Hiraki, first secretary, Telecommunication & IT, Embassy of Japan in Malaysia;.Tsubasa Nakazawa, managing director Kintone Southeast Asia Sdn Bhd; Amar Mohamad Morshidi Abdul Ghani, chairman of SDEC

Sarawak Digital Economy Corporation ( SDEC ) and Kintone Southeast Asia Sdn Bhd ( Kintone ) have joined forces to drive Sarawak’s digital future. In an effort to advance Sarawak’s modern economy through the use of cutting-edge technologies, the two businesses recently signed a Memorandum of Understanding. This collaboration is in line with Sarawak’s desire for a round, green economy based on technological advancement and responsible growth.

To support Sarawak’s small and medium-sized enterprises ( SMEs ) in their digital transformation journey, SDEC and Kintone successfully co-hosted the inaugural SME Digital Transformation Seminar in Kuching, Sarawak, on 18 February. The seminar made a major step forward in providing Sarawak’s small and medium-sized businesses with the resources, expertise, and tools necessary to grow their businesses and stay competitive in an increasingly electric world.

Sarawak’s attempts to digitalize have attracted more attention, and the state government is actively investing in digital equipment. The partnership between SDEC and Kintone is in line with the growing need for versatile, available options for local organizations and supports the goals set out in the Sarawak Digital Economy Blueprint 2030.

SMEs account for approximately 97 % of all businesses in Malaysia, making them the backbone of the nation’s economy. ” Kintone’s no-code platform simplifies sophisticated process techniques, enabling SMEs across industries—including hospitality, building, and retail—to develop user-friendly custom programs tailored to their needs at a fraction of the cost. This reduces the stress of high-cost IT investments that many small companies struggle to maintain, according to Tsubasa Nakazawa, Kintone Southeast Asia’s managing director.

” Our final goal is to help businesses of all sizes connect this answer, transform their business processes, and promote flexible growth,” said the company. Kintone now serves over 37, 000 customers worldwide, empowering businesses, government agencies, and communities to improve productivity, engagement, and performance. This action reflects our broader commitment to supporting SMEs across Sarawak, Borneo, and Malaysia as a whole”, he added.

The SDEC by Kintone workshop brought up senior government officials, business leaders, and business owners, offering enterprises of all sizes an opportunity to understand how online tools can simplify operations and travel cost-efficient improvements—without requiring IT expertise. Attendees gained practical knowledge of how Kintone’s simple software aids organizations in managing workflows and enhancing collaboration at a reasonable pace. Additionally, the occasion provided networking opportunities for individuals to exchange ideas and link.

This workshop reinforced the shared idea that technology should be an innovator as Sarawak’s market continues to be shaped by modern change. Through practical demonstrations and expert-led discussions, participants witnessed firsthand how Kintone’s flexible platform can streamline workflows, reduce operational bottlenecks, and empower businesses to adapt to a rapidly digitising world.