Swiftly resolving the issue, Skytrain operator agrees to evaluate safety precautions.
21 September 2023 at 18:45 PUBLISHED
After an online video of the incident went popular, a BTS Skytrain running with one of its doors wide open shocked people and drew harsh criticism.
On Wednesday, the train was traveling between the Bang Chak and Punnawithi stations in Bangkok when one door was visible in the video, which was initially posted by a TikTok user using the account @ star111042 and later widely shared elsewhere.
No one was hurt, but the incident alarmed several passengers and raised concerns about the operator’s safety precautions.
The event was apologized for by Bangkok Mass Transit System Plc on Thursday. It stated that a difficulty had arisen with the door on Wednesday but made no mention of it.
Train control staff were notified by the control center to take staff to stand close to the door to stop passengers from approaching it. When the coach reached the following place, the issue was resolved.
The operator promised to carefully evaluate the aforementioned BTS train carriage and devise plans to stop the incident from happening again.