Fuel sellers hit back at ‘cheating’ video

PTT service station operators file police complaint over claims about customers being short-changed

Fuel sellers hit back at ‘cheating’ video
Oil retailers submit evidence to support their claim that a viral video painted an unfair picture of their fuel sales practices, at the police Central Investigation Bureau on Friday. (Photo: PTT Oil and Retail Business Plc)

Oil retailers under the PTT brand have filed a complaint with police against people who shared messages and a video online that accused them of selling fuel unfairly.

The case follows a controversy at a PTT station in Kaeng Khoi district of Saraburi, in which it was claimed that the law allows a seller to dispense oil at a slightly lower amount than what the buyer paid for.

The issue erupted last month after a customer posted a video that went viral online. It showed the fuel sold at the station fell short of the five litres the customer had purchased. He used a meter to measure the level and found the irregularity.

The station and the Department of Internal Trade at the Ministry of Commerce subsequently explained it was a “permissible error”, as the law allows the amount of fuel sold to be plus or minus 50 millilitres, or 1%, for every 5 litres.

The buyer was not satisfied with what he considered an unfair transaction.

It remains unknown whether the petrol station in question was run by PTT Oil and Retail Business Plc (OR) or an independent entrepreneur under the PTT brand.

OR has already clarified that a permissible error can occur in sales of liquid goods and it is internationally acceptable, said lawyer Monchai Jongkrairattnakul, who led a group of oil retailers to lodge the complaint with the police Central Investigation Bureau on Friday.

“Those online messages not only branded the oil sale as an unfair trade but also defamed OR and caused hatred towards the company,” he said, adding the messages and the video are still being shared on the internet.

Mr Monchai said fuel dispensers at PTT petrol stations are checked frequently by the authorities, so it is impossible for retailers to take advantage of customers.

OR president Suchart Ramarch said the fuel dispenser issue provided a “valuable lesson” to the company on ways to approach the problem.

He said a permissible error can occur during oil transport and sales, so management and an appropriate response to the problem are crucial to ensure fairness for both retailers and consumers.

Some petrol stations under the PTT brand reported that their sales dropped during the New Year holidays. They believed it resulted from the video.

A source at the Department of Energy Business, who requested anonymity, said tests must be carried out for different amounts of fuel sold, ranging from 20 to 50 litres, to see whether such permissible errors still occur or whether there are any other irregularities with the dispensers.

“We should not completely put the blame on the oil seller because of just one error in this case. That would not be fair to the petrol station,” he said.

However, an executive of an oil company who asked not to be named, said the possibility that a dispenser at the station in question was substandard should not be dismissed.

During inspections of 14,000 petrol stations conducted by the Department of Internal Trade between August and mid-December last year, officials found 281 dispensers at 34 stations failed to meet the legal standard, according to media reports.

At 19 stations, it was found that fuel was dispensed in amounts that exceeded or were below the permissible 1% error level.

Another local oil retailer, who also requested anonymity and declined to disclose his brand, said his stations had not faced problems resulting from selling fuel below the purchased amount.

“But this does not mean we will simply use this issue to win over our competitors,” he said.

The Ministry of Energy, meanwhile, has responded to the high public interest in the issue to say that it will amend a law to ensure consumers receive the exact amount of fuel that they pay for.

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Longboats, lanterns among fast-fading traditional Thai art forms, as locals fight to preserve important part of culture

LONGBOATS NO LONGER DRAWING INTEREST

Among the waning crafts is the construction of longboats.

A traditional longboat seats 55 rowers and stretches about 50m in length, as long as an Olympic-sized swimming pool, and takes two months to build.

The environment in longboat factories are typically dusty, dirty and hot.

Mr Athipat Saisoong, 36, started Sam Ya Sung Lui Racing Longboat Construction Factory about 10 years ago.

Back then, he had developed an interest in wanting to keep the longboat tradition and craft alive, and decided to join the sector.

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Who were Iran and Pakistan targeting in cross-border strikes, and will tensions spiral?

Iran and Pakistan traded strikes on each other’s territories this week, raising fears of greater turmoil in a region already grappling with instability and conflict. 

Analysts said the escalation of hostilities between the neighbours is unprecedented, given the relatively cordial ties between Tehran and Islamabad.

However, the two nations share a history of tensions along their nearly 1,000km long volatile border, where they both face separatist threats.

WHAT HAPPENED?

On Tuesday (Jan 16), Iran launched missile and drone raids on Pakistan’s western Balochistan province, killing two children.

On Wednesday, nuclear-armed Pakistan recalled its ambassador from Iran and blocked Tehran’s envoy.

Islamabad called the attacks “a blatant breach of Pakistan’s sovereignty” and “a violation of international law”.

On Thursday, Pakistan retaliated with military strikes in Iran’s southeastern Sistan-Baluchistan province, with Tehran reporting a death toll of nine civilians.

WHO WERE THE TARGETS?

Iran said its Tuesday strike was aimed at the headquarters of Jaish al-Adl, an ethnic Baluch Sunni militant group which Tehran labels a terrorist outfit.

The group wants independence for Sistan-Baluchestan, and often targets Iranian security forces near the Pakistani border.

Pakistan said its Thursday raids targeted the Baloch Liberation Front (BLF), a militant group which has been fighting the government for decades for a separate Balochistan state.

Despite being Pakistan’s biggest province with rich gas and mineral resources, Balochistan has the smallest population and is the least economically developed.

Ethnic Baloch militants accuse Islamabad of neglect and exploitation, and heavy-handed treatment of those in the region.

IRAN-PAKISTAN RELATIONS

The border insurgencies have been a long-running source of tension between the neighbours, who accuse each other of harbouring separatists.

Iran has blamed Pakistan of allowing Jaish al-Adl militants to operate freely in Balochistan and using the area to launch attacks on Iranian forces.

However, observers said it is unusual for either side to carry out such attacks on each other’s soil.

“Both countries have in the past cooperated and shared intelligence to rein in attacks by such groups,” said Mr Ali Vaez, project director of Iran at the International Crisis Group, a Brussels-based think-tank that focuses on conflict reduction research.

“So, it’s quite unprecedented to see these kinds of cross-border strikes and tensions that have now escalated so quickly.”

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Blown-out Boeing door plug was made in Malaysia, US authority to scrutinise supply chain

Boeing CEO Dave Calhoun visited Spirit’s production facilities in Wichita on Wednesday for an employee town hall alongside Spirit’s CEO, Pat Shanahan.

Speaking to about 270 factory workers, engineers and other employees, Shanahan said Spirit would “make changes and improvements” and “will restore confidence”.

Calhoun said, according to Boeing: “We’re going to get better, not because the two of us are talking, but because (of) the engineers at Boeing, the mechanics at Boeing, the inspectors at Boeing, the engineers at Spirit, the mechanics at Spirit, the inspectors at Spirit.”

The two executives answered several questions from employees, ranging from how lessons from the incident could influence future airplane designs, and whether Spirit and Boeing were united on a path forward, said a source in the room.

Boeing on Tuesday named retired US Navy Admiral Kirkland H Donald to advise the planemaker’s CEO on improving quality control.

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Some stallholders in heartland coffee shops call it quits over high rent and costs

SINGAPORE: Higher rent and rising costs are forcing some stallholders to exit coffee shops in the heartlands.

Some stalls have tried to cope by passing on the costs to consumers and scrimping in other areas, but overheads remain high.

Japanese food stall chain Mentai-Ya is one such business affected by growing expenses. Last month, it shuttered two stalls in coffee shops in Clementi and Boon Keng.

Its owner Khoo Keat Hwee said rent at the Clementi outlet, situated at a prime location near the MRT station, has gone up by about 20 to 30 per cent since he set up shop there two years ago.

He did not reveal how much rent he was paying there, but said the price can go up to S$9,000 (US$6,700) per month for spaces at good locations.

“The stalls we closed were doing fine in terms of customers but with the rent increase, it won’t be sustainable as we would have to increase the price and lose customers in the process,” he said.

Aside from rental, other costs such as employee wages, ingredients, supplies and utilities have also gone up.

Last year, the price of salmon increased by about 25 to 30 per cent, said Mr Khoo. The fish is an integral ingredient for one of the stall signature dishes – the salmon mentai don.

This forced Mr Khoo to also increase the price of his dishes by S$1. However, he has lost at least 10 per cent of his patrons since then.

“Some of my customers, their kids love to eat salmon mentai but they say ‘Can you lower down your price a bit? We don’t come (so often anymore) because it’s expensive’,” he told CNA.

“It’s one of my biggest regrets (to raise prices) because a lot of people won’t be able to afford it. I’ve been finding ways to really make things affordable for the public.”

Mr Khoo said that should business expenses continue to rise, it would become harder to maintain the six more Mentai-Ya outlets in heartland coffee shops around the island.

Two branches are situated in Sengkang and Punggol, newer estates which command much higher rent than mature neighbourhoods.

He said none of his outlets are housed within coffee shops that were sold for record prices.

“My rental is (considered) normal, but this normal is really high cost,” he said.

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'Easier to say no': Public servants would rather decline gifts than go through declaration process

EASIER TO REJECT OUTRIGHT

Under Singapore’s public service rules on gifts, civil servants cannot retain gifts worth more than S$50 unless they pay the market value of the gift to the government, and if it does not affect the integrity of the civil service.

Public servants CNA spoke to – all of whom declined to be identified – said it was easier to decline presents outright to avoid complications. 

One who used to work in a statutory board under the Ministry of Culture, Community & Youth said: “From past experience, it is easier to reject outright and let (donors) know that we are not able to receive these gifts.” 

The public servant has returned gifts such as Chinese New Year and Christmas hampers on behalf of a superior. 

The process to declare a gift involves filling in a form which asks who the donor is, what the gift is and for what occasion, she said. The form must then be submitted to the relevant department. 

“From what I know, first thing we need to do is to politely decline,” she said, describing the process as a “best practice”. 

In cases where she has “no choice” but to receive gifts, such as plaques from foreign dignitaries, these must also be declared and may then be displayed in the office. 

A civil servant who joined the sector less than a year ago said that newcomers had to undergo a virtual course detailing what they can or cannot receive. 

“(There are) too many details and I’ve got too much work to handle, so I think it’s easier to just say no,” the civil servant in his 30s said. 

“I haven’t received any gifts personally, but seeing how onerous it is to declare gifts it’s better to just reject it outright. Best to play safe. (You) can’t run afoul of regulations if you say no.” 

His team have been told to put perishable food items, such as biscuits and mooncakes, in the common pantry for sharing. “Please don’t give civil servants anything … it’s (very) troublesome,” he said. 

Asked about his statutory board’s guidelines, another public servant said: “It’s very strict actually. Officers are prohibited from accepting gifts, in cash or kind. ‘Gift’ includes money, goods, services, passage or any form of benefit. The wording basically covers any form of gifts.” 

“But if it is impractical or inappropriate to refuse the gift because of the context and circumstances, then the officer must report and declare,” the public servant in his 30s said.

Staff from the statutory board, which is under the Ministry of Education, are required to do a yearly declaration, refresher and quiz on the Code of Conduct, which covers potential conflicts of interest. 

“To be on the safe side, one would strongly encourage any civil servant to reject all forms of gifts,” noted independent political observer Felix Tan, adding that this might come across as “draconian” or “pedantic”.

“I think what is important here is not whether they should stop all forms of receiving gifts or otherwise, because sometimes in the diplomatic circles, we do have exchange of gifts right? I think essentially it’s about declaring and accountability, and being honest and upfront about such gifts.”

Dr Tan stressed that a gift should never be a personal gift, but rather a gift given to the ministry. 

CONTROLS FOR THE PRIVATE SECTOR

The private sector generally follows the same guidelines on receiving gifts.  

The Singtel Group Code of Conduct, for example, prohibits the acceptance of gifts, hospitality events or invitations due to potential conflicts of interest. 

Where it is difficult to reject a gift, the gift – unless a perishable or of a “token value” – must be declared to a supervisor and human resources (HRT). When in doubt, employees should declare, according to the Code of Conduct.  

ST Engineering’s regulations state that gifts given or received must not be “excessive, inappropriate or inconsistent with customary practice”. 

These presents must not influence or be perceived by others to influence any judgment or actions in the performance of official duties. They must also not place the recipient or the recipient’s company under any form of obligation or be susceptible of being construed as a bribe. 

Institute for Human Resource Professionals Senior Professional Li Fengling said companies should be clear in setting the boundaries of accepting gifts, which include specifying the level of approval needed and the threshold of gift value.

“Documentation is a good way to promote and enhance transparency and governance. Companies can also conduct training and share communication about ethical behaviour to help foster a culture of integrity,” the head of human resource and admin said. 

Asked if it was common practice for employees to reject gifts rather than accept and declare them, Ms Li said this depended on the value and stature of the gift. 

“If it is priced at a high value, it is advisable to reject the gift, especially if it is intended only for a specific employee.

“Employees can avoid the perception of impropriety by consistently adhering to the company’s gift policy and maintaining transparency by declaring gifts when necessary and ensuring that accepting a gift does not influence their business decisions or actions,” she added.

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A Russian spring offensive would wrongfoot Ukraine - Asia Times

Analysis suggests that Russia may be in the early stages of a new offensive in Ukraine. On the ground, Moscow’s forces have intensified their attacks along major sections of the frontline. They have made small territorial gains over the past few weeks, taking new territory or reclaiming territory liberated by Kiev’s forces during last year’s Ukrainian counteroffensive.

Meanwhile, Ukrainian troops have switched to “active defense”, according to the commander of the country’s ground forces, Colonel-General Oleksandr Syrskyi.

Does this imply that Ukrainian efforts to resist and ultimately defeat Russia’s aggression are in serious peril should the offensive begin? This will depend on an assessment of both Russian and Ukrainian capabilities and political will. Regarding the latter, neither side shows any signs of backing down.

Russian President Vladimir Putin was unequivocal at a forum with local government leaders on January 16 that he was unwilling to enter into any negotiations with Ukraine. Instead, he predicted “a very serious blow” to Ukrainian statehood as a result of the war.

Putin’s Ukrainian counterpart, Volodymyr Zelensky, meanwhile, speaking at the World Economic Forum in Davos this week, left little doubt about his determination to continue fighting for the complete liberation of all of Ukraine’s currently Russian-occupied territories.

Men and materiel

But do Russia and Ukraine have the military capabilities to match their leaders’ rhetoric?

This is an issue of both equipment and manpower. As is obvious from the repeated and increasingly successful Russian airstrikes against a wide range of targets across Ukraine, including Kiev and the country’s second-largest city, Kharkiv, Russia has the arms and ammunition to continue its air campaign while Ukraine still lacks adequate air defense capabilities.

Similarly, Ukrainian ground efforts are hampered by increasingly serious ammunition shortages. Summarising several press reports, the non-profit policy organization the Institute for the Study of War reported on January 8, 2024, that Ukrainian troops “are struggling to completely compensate for artillery ammunition shortages” while their use of small drones for combat purposes was hampered by “insufficient electronic warfare capabilities.”

When it comes to manpower, both sides are struggling. In his year-end press conference, Putin ruled out any further mobilization. And, according to Vadym Skibitskyi, the deputy head of Ukraine’s military intelligence, Moscow can rely on a steady stream of some 30,000 volunteers a month.

As a consequence, however, the question facing the Kremlin is how the Russian economy will deal with manpower shortages as workers are diverted to the frontlines.

The planned mobilization of around 500,000 additional troops in Ukraine is also likely to be difficult and divisive for very similar reasons.

Russia has benefited enormously from Iranian and North Korean military supplies. As is obvious from the recent visit of the North Korean foreign minister, Choe Son-hui, to Moscow, these links are likely to grow and further boost Russia’s war effort against Ukraine.

Ukraine is, in many ways, even more dependent on foreign aid to sustain its defense against Russia’s aggression – yet this aid has become much more precarious.

With no clear pathway to unlocking further US military aid and uncertainty over future EU financial commitments, Ukraine has become dependent on a small number of donors, including Germany and the UK.

Firm friends: Polish President Andrzej Duda talks with Ukrainian President Volodymyr Zelensky at the World Economy Forum in Davos, January 2024. Photo: EPA-EFE via The Conversation / Radek Pietruszka

Ukraine’s predicament is exacerbated by the fact that its own defense sector is not yet fully on a war footing, which is partly why it has struggled to manufacture sufficient ammunition for its troops in the field.

Even if this were to change soon, including with the help of Western investment, Ukraine’s lack of strategic depth would remain an impediment. Russian drones and missiles have the reach to target military production facilities anywhere in Ukraine. Ukraine, for now, lacks the air defense systems to effectively counter such attacks.

Security guarantees

This leaves the question of deterrence as potentially the last obstacle in the path of a Russian counteroffensive that could deliver Putin’s threatened serious blow to Ukraine’s statehood.

First raised in a G7 joint declaration of support for Ukraine in July 2023, bilateral agreements between Ukraine and several of its Western allies to strengthen defense and security cooperation are now beginning to take more concrete shape.

The UK-Ukraine agreement on security cooperation was signed on January 12, 2024. French President Emmanuel Macron has announced that a similar deal between France and Ukraine will be finalized in February.

The UK-Ukraine agreement provides for “comprehensive assistance to Ukraine for the protection and the restoration of its territorial integrity within its internationally recognized borders.” It pledges “prevention and active deterrence of, and counter-measures against, any military escalation and/or a new aggression by the Russian Federation.” It also promises “support for Ukraine’s future integration into Euro-Atlantic institutions.”

Considered side-by-side, enthusiasm in the West for supporting a Ukrainian victory on the battlefield and for NATO membership is, at best, lukewarm.

However, if this is a model for similar deals in the future, if the US and other key NATO members reach similar agreements with Ukraine, and if these – as yet untested – commitments are followed through and don’t suffer the fate of the Budapest Memorandum (a 1994 document that Ukraine agreed to remove all of its nuclear weapons in return for recognition from Russia and others of its statehood) whose security assurances proved useless, this would indicate a clear Western determination to prevent a major Russian counteroffensive resulting in yet another illegal Russian land grab.

These are many and significant “ifs” and NATO’s goal of preventing Ukraine’s defeat is far more modest than Zelensky’s war aims. Yet, precisely because they are more modest, and therefore more credible, they could prevent a much more dangerous broader escalation between Russia and West without condemning Ukraine to a permanent defeat.

Stefan Wolff is Professor of International Security, University of Birmingham and Tetyana Malyarenko is Professor of International Relations, Jean Monnet Professor of European Security, National University Odesa Law Academy

This article is republished from The Conversation under a Creative Commons license. Read the original article.

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Triple threat: N Korea, Iran flaunt new missile tech to Russia - Asia Times

In a striking display of advanced military capabilities, North Korea and Iran have made significant strides in their ballistic missile programs, posing new challenges to global security dynamics.

This month, Military Watch Magazine reported that North Korea had launched a new intermediate-range ballistic missile (IRBM) to replace the Hwasong-12, which entered service in 2017 and has the potential to strike targets across the Pacific including US military facilities on Guam.

Military Watch Magazine cites the North Korean state-run Korean Central News Agency (KCNA) saying that the test “was aimed at verifying the gliding and maneuvering characteristics of intermediate-range hypersonic maneuverable controlled warhead and the reliability of newly developed multi-stage high-thrust solid-fuel engines.”

The report says that the missile is estimated to have a range of over 4,000 kilometers and is developed as a direct successor to the Hwasong-12, an older liquid-fueled missile design expected to be replaced by the new type in 2025.

At the same time, The Warzone reported this month that Iran had used its new Kheiber Shekan medium-range ballistic missile (MRBM) for the first time in Syria’s Idlib province, marking one of three attacks carried out by the Islamic Revolutionary Guards Corps Aerospace Force (IRGC-AF) in three countries over the past two days.

The Warzone notes that the Kheiber Shekan MRBM strike was likely the longest ever by an Iranian ballistic missile. The report says the type is Iran’s most advanced solid-propellant missile, with a reported range of 1,450 kilometers and a separating warhead.

Solid-fuel missiles have several advantages over liquid-fuel designs. In particular, they do not need to be fueled before launch, are more accessible and safer to operate, and require less logistical support, which increases their survivability compared to liquid-fuel systems.

Liquid-fuel systems generate more thrust and power but require more complex technology and extra weight. Solid missile fuel burns quickly, produces a large amount of thrust over a short time and can be stored without degradation for long periods.

Iran’s Kheiber Shekan missile. Photo: X Screengrab

North Korea and Iran are known to have mutually supported each other’s missile programs, swapping critical technologies in a transactional partnership made stronger by US sanctions and pressure.

In a November 2023 article for 38 North, Samuel Ramani mentions that while North Korea and Iran’s materiel assistance to Russia’s invasion of Ukraine has generated global headlines, North Korea-Iran cooperation has continued under the radar.

Ramani says that North Korean technology transfer to Iran dates back to the 1980-1988 Iran-Iraq War and subsequently weakened as Iran sought commercial ties with South Korea after the 2015 signing of the Joint Comprehensive Plan of Action (JCPOA). However, he says those ties resurged after the 2018 US withdrawal from the nuclear agreement.

Asia Times reported in February 2021 that North Korea and Iran resumed cooperation in developing long-range missiles in 2020, citing a confidential UN report. The report stated that the continued collaboration included transferring critical parts, with parts shipments occurring that year.

Ramani notes that Iran’s Khorramshahr missile, first launched in 2017, resembles North Korea’s Musudan or Hwasong-10, which the latter tested in 2016.

He notes that while North Korea’s sale of R-27 rocket engines to Iran has yet to be confirmed, reports of Iran’s purchase of Hwasong-10 missiles go back to 2005. US intelligence has tracked Iran’s search for a high-performance North Korean propulsion system since 2010.

Jonathan Corrado mentions in a September 2023 article for War on the Rocks that Iran’s Shahab-3 missile could be based on North Korea’s Nodong missile and that Iran’s space launch vehicles bear similarity with North Korea’s Hwasong-14 missiles.

Given those examples, it is plausible that Iran may have developed its Kheibar Sheikan with North Korean assistance, despite Tehran’s insistence that the missile is an entirely indigenous weapon.

North Korea and Iran each have cause to advertise their progress in missile technology, ranging from weapons tests to threat signaling and showcasing their wares to potential buyers.

In a December 2023 study for the Royal United Services Institute (RUSI), Daniel Salisbury and Darya Dolzikova note that North Korea has long exported ballistic missile technology, making up 40% of all ballistic missile sales to developing countries from 1987 and 2009 for a total of 500 systems.

Salisbury and Dolzikova note that newly developed North Korean systems are more attractive to potential customers while phasing out older systems creates a surplus of goods and expertise for export.

They say that North Korean surplus missile technology could be tempting to clients with a limited capability to absorb new technology, constrained budgets, or systems that are inoperable or need spare parts.

However, they also point out that North Korea may choose not to export its latest missile technology including hypersonic weapons. Still, they note that North Korea’s missile collaboration with Iran has involved higher-end systems as Iran has an extensive missile manufacturing capacity and export capability.

This picture taken on September 28, 2021, and released from North Korea’s official Korean Central News Agency on September 29, shows the country’s Academy of Defense Science test-firing a claimed hypersonic missile called the Hwasong-8. Photo; KCNA / KNS

As for Iran, Lara Jakes and David Sanger note in The New York Times this month that the use of an advanced missile such as the Kheiber Shekan in Syria when a less-advanced missile could do the same damage shows that Iran is interested in testing its missile technology in combat while also sending a warning to the US and Israel.

North Korea and Iran’s advances in missile technology may become increasingly attractive to Russia, which is known to have used North Korean missiles and Iranian drones in the ongoing Ukraine war.

This month, Asia Times reported on Russia’s use of North Korean short-range ballistic missiles (SRBM) to strike Ukraine and its efforts to source Iranian missiles to replenish its depleted stockpiles.

Russia most likely used North Korean KN-23 and KN-24 SRBMs, analogous to the Russian Iskander-M and US MGM-140 Army Tactical Missile System (ATACMS). The KN-23 notably resembles the Iskander-M and may have been designed with Russian assistance.

Iran could sell ballistic missiles to Russia but it may be holding back for multiple reasons. These include a desire to keep critical technologies confidential, maintain a missile stockpile in case of a wider Middle East conflict as well as the doubtful military value of ballistic missiles to break the stalemate in Ukraine.

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