- The growth addresses APAC’s need for HR and payroll services.
- Aims to quadruple its workforce by 2028, with a 37 % increase in opex and capex ,
Activpayroll, a leading integrated global HR and payroll platform, has strengthened its , position in Malaysia and is poised to tap into the growing Asia Pacific ( APAC ) payroll and HR outsourcing market with the opening of its new office in Bukit Damansara, officiated by Malaysia’s Deputy Minister of Digital, Wilson Ugak Kumbong. Also in attendance were Ailsa Terry, British High Commissioner to Malaysia, and Mahadhir Aziz, CEO of Malaysia Digital Economy Corporation ( MDEC ).
The market for HR and payroll outsourcing in APAC is projected to reach US$ 37.9 billion ( RM181 billion ) by 2027, growing at a compound annual growth rate ( CAGR ) of 8.2 % from 2022 to 2027. In APAC, where 57 % of businesses outsource their HR functions, a trend expected to grow, there is an increase in demand for professional service covering cross-border regional and global-scale HR and pay.
Andrew Philp, Activpayroll’s executive producer for APAC, stated,” As the business experiences extraordinary development, our growth in Kuala Lumpur is fast. This action strengthens our existence in this country and establishes the foundation for Activpayroll to take the lead in shaping the region’s future of global pay and HR companies.
” We see how important our continued expense in our operating teams, who are based in Malaysia, is to the development and growth of the Activpayroll services in the area. We are convinced that we will be able to provide the close help our customers need to excel in APAC because of the availability of skilled resources in Kuala Lumpur,” he added.
Activpayroll’s new Kuala Lumpur office will serve as its primary Global Support Service Centre ( GSS) for both global and Asia Pacific operations. By establishing a whole suite of teams, including those in tech and global payments, the company aims to optimize service delivery and enhance the customer experience. In terms of staff, the new business is anticipated to be the largest for Activpayroll, with hopes for a robust top-line income increase of over 40 %.
Additionally, the business intends to increase its workforce by quadrupedping its workforce by 2028, supported by an average 37 % increase in operating and capital expenditures. In less than a month, the company has previously doubled its workforce.  ,
In response to the need for dynamic and skilled workers, Activpayroll has made significant investments in training and development initiatives to advance Malaysia’s efforts to have a strong talent pool.
Activpayroll received a document from MDEC for Malaysia Digital Status during the occasion. The increased investment in Malaysia and the company’s choice to place Kuala Lumpur as a local hub serving its APAC clients, according to Mahadhir Aziz, CEO of MDEC, are both clearly indications of the country’s commitment to creating a suitable business environment and solid infrastructure. Today, with the MD documentation, we anticipate their accelerated trip, further enhancing Malaysia’s fame within the powerful electric market ecosystem”.
This strategic shift by Activpayroll is both a testament to its commitment to the Indonesian market and a major contribution to Malaysia’s effort to lead the region in terms of innovation and modern transformation.
The business is dedicated to assisting businesses in navigating global challenges in their markets by providing customized solutions to address issues like tax compliance, world mobility, international payroll, and global HR. With existing customers within Asia such as Kellogg’s, BMW, AXA, British Council, and many more, Activpayroll is convinced that with Malaysia serving as the focal point in the region, it may force important development for the business.
Manish Mehta, regional director of Payroll Operations and nose of Global Support Services, Activpayroll, said,” As we embark on the early days of our annual GSS heart, we are proud to host important functions such as engineering and software management, management accounting, credit control, global payroll and payments, business and contracts, business development, and HR. Our unwavering commitment is to make sure the GSS center is a smashing success and that our global business expansion is seamless.
The establishment of the Kuala Lumpur hub demonstrates Activpayroll’s commitment to the rapidly expanding APAC region and the Malaysian market. An over 60 % increase in investment outlays has been caused by a significant investment drive launched in December 2022.  ,
The Malaysian market will benefit from Malaysian businesses’ sustained growth and industry leadership, as well as meaningfully influencing the growth of the professional services sector, enabling Malaysian businesses and their workforces to prosper in the dynamic APAC landscape.