IBPO Group and TIME dotCom partner to strengthen data security in fusion finance

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  • Chatbot may provide individualized financial options that are specific to each person’s needs.
  • Collaboration involves integrating M’sia’s 1st Artificial economic bot into Time’s community

Left to Right IBPO Group’s advisor, Samuel Quek, head of Contact Centre, Feruz Satar and the founder & Ggoup managing director, Andy Lim, together with Time dotCom Berhad’s head of Enterprise, Tan Hooi Siang

Through the signing of a Memorandum of Understanding ( MoU), IBPO Group Berhad ( IBPO ) and TIME dotCom Berhad ( Time ) have collaborated to advance the fusion financial landscape by implementing stringent data security measures. This collaboration, aimed at strengthening and potential- proofing data security for fusion finance, involves hosting IBPO’s fusion monetary system and Anika, Malaysia’s second AI- driven digital financial consultant chatbot, on Time’s secured network environment.

Customers can check their lender loan eligibility, possible monthly savings, fiscal health scores, and get customized financial solutions tailored to their personal needs using the chatbot.

Recent events at the MoU filing meeting included:

The MoU filing ceremony covered activities and partnerships, including:

    Established Security Compliance: IBPO’s services may work in a sealed setting on Time’s quad MEF- qualified system, meeting Bank Negara Malaysia’s risk management in technology policy.

  1. Safe and Flexible Cloud Hosting: To make sure a robust and flexible hosting environment is provided for IBPO’s AI-powered technology system and tools with Time’s online expertise in cloud hosting and cybersecurity services.
  2. Excellence in Broadband Service: Providing top-tier computer connectivity services for IBPO smooth operations.
  3. Robust Data Security Measures: Both IBPO and Time are committed to upholding the highest standards of data protection to protect customers ‘ information, privacy, and economic data.

With TIME dotCom as our partner, we can implement stricter and more stringent data security measures in our fusion finance business, according to Feruz Satar, head of IBPO’s contact center. This includes putting an extra layer of security behind our recent development of Anika and our fusion financial system.
Andy Lim, founder and group managing director of IBPO, emphasized,” Enhancing security measures is always our top priority, especially since we are in the financial- technology sector where we deal with highly sensitive information, including personal and financial data. At IBPO, we strive to do everything we can to ensure this data is protected from identity theft, fraud, and other financial risks”.

Tan Hooi Siang, head of Enterprise Sector at Time, stated,” Joining forces with IBPO marks a significant stride towards fortifying the fusion finance landscape. At Time, our focus is on building a secure foundation for innovation, leveraging our expertise in cloud hosting and cybersecurity. This collaboration demonstrates our commitment to producing robust and secure solutions that are based on IBPO’s cutting-edge technologies.