EXPANDED SUPPORT PERTAINING TO MERCHANTS
At the official opening of Grab’s head office at one-north company park, the company furthermore announced another initiative – GrabMerchant Centre – to help small enterprises thrive online.
“Grab has been helping small businesses come online in the past two years. Because Southeast Asia results in the worst associated with COVID-19 lockdowns and drives towards recuperation, these SMEs (small- and medium-size enterprises) have also stabilised their delivery business’ operations and are now prepared to scale, ” mentioned Grab in its news release.
Once launched, the GrabMerchant Centre will be situated at Grab Singapore’s headquarters. It will provide one-on-one business discussion services for their SME merchant-partners, helping them to optimise their on-line presence, maximise Grab’s services for their companies, and use digital tools to grow, mentioned Grab.
With the one-on-one business consultations with Grab’s account managers, merchant-partners may tap Grab’s Southeast Asia network plus access data insights, it added.
“Account managers will provide devoted consultations to strategies long- term development plans and provide workable business insights to assist merchant-partners grow to another level, ” mentioned Grab.
The one-on-one business consultations were piloted earlier this year.
Additionally , the merchant-partners can subscribe to a “merchant concierge service” to get direct support in solving operational issues, ensuring their own delivery business runs smoothly and reduces downtime, added Grab.
The GrabMerchant Centre will also frequently organise upskilling training courses to help merchant-partners remain up to date with industry trends and advancements.
” These will also act as networking sessions to facilitate business contacts and a small business local community for collective learning, ” said Get.