SINGAPORE: Tech firms Grab and OpenAI announced on Thursday ( May 30 ) that they will” collaborate to build and deploy” advanced artificial intelligence ( AI ) solutions.
Grab said the partnership is the , first of its kind for OpenAI in Southeast Asia and that it would get OpenAI’s resources to “partner on options” for people in the region.
This will be focused primarily on three places: Accessibility, user support and mapping.
” Get will make use of state-of-the-art language and tone capabilities to produce Grab’s services more accessible to all users, especially the visually impaired or the elderly who may otherwise find it difficult to navigate the on-screen app interface,” said the company.
Additionally, it may look into using AI to create chatbots for customer service that “better understand user problems and help overcome them more quickly.”
Through greater technology and higher-quality data extraction from physical images, Grab will” seek to use OpenAI’s vision capabilities” to improve its map-making efforts.
” This means GrabMaps may be updated yet faster, delivering a better practice to consumers and motorist- partners”, said the ride- hailing app company.
Additionally, Grab intends to run an original pilot of ChatGPT Enterprise among” find employees.”