SINGAPORE: DBS services, including mobile banking, ATMs and NETS, have been restored after an overnight disruption on Saturday ( Mar 8 ).
According to interruption monitoring site, Downdetector.com, issues spiked just after midnight and continued earlier 9am.  ,
DBS acknowledged the problems accessing online companies in a Twitter post at about 2.30am, adding that users can continue to make repayments using DBS or POSB cards or do transactions via ATMs.  ,
The lender said in an upgrade that finance companies, including ATMs and NETS, would not be available until 5am.
” We seek your endurance while we constantly work to resolve the issue. Customers may yet continue to make payment via DBS/POSB debit and credit cards”, DBS said at about 3.50am.
It eventually added that services, including mobile and online bank, online pocket PayLah!, DBS mTrading and ATMs, returned to normal when at 5.48am.
” We appreciate our clients ‘ patience and are sorry for the inconvenience caused”, the lender said on Twitter.  ,
However, buyers continued to experience interruptions.  ,
” What occasion now? Also down”, said a Nick Lim on DBS ‘ Facebook site at about 9.30am. Another person posted a picture at about 8.20am showing that the company’s webpage was “unavailable”.
In response to CNA’s questions about the duration and cause of the disruption, a DBS spokesperson said:” All services returned to normal as at 5.48am on Mar 8, 2025″ . ,
It added that it is investigating the cause of the incident.  ,
” Our surveillance networks detected that our customers faced problems accessing our banking services, including ATMs and NETS. Our team immediately worked to resolve the issue with maximum priority”, said the director.  ,
DBS, Singapore’s largest lender, was hit by a string of disruptions to its digital banking services in 2023, prompting the Monetary Authority of Singapore ( MAS ) to bar the bank from any acquisitions of new business ventures for six months.
The lender was also required to wait non-essential This adjustments for six weeks and was not allowed to reduce the size of its unit and ATM systems in Singapore.
DBS said in November 2023 that it had set off a particular budget of S$ 80 million to strengthen its technology and technique endurance.
The company’s senior management, including CEO Piyush Gupta, likewise took slashes to their changing pay to take accountability for the line of support disruptions in 2023.