‘This is my duty’: Station staff, rail workers share how they went above and beyond during MRT disruptions

When asked what she thought of the remarks, Mdm Maswiyah was immediately speechless. &nbsp,

” I do n’t know what to say,” she said,” I’m very touched by the knowledge that my son has received. Some people will say, oh, your son, your son is very good to come down to help you and motivate you,” she said. &nbsp,

A broken wheel field, known as an wheel field, dropped onto the tracks on September 25 and caused a wheel or an chassis with wheels to fall off the running road between Dover and Clementi stations.

This caused significant damage to the songs and other gear, &nbsp, causing a disruption to MRT services between nine channels from Boon Lay to Queenstown.

Members of the public expressed gratitude for the MRT train staff and other staff in the middle of the problems. &nbsp,

CNA saw team helping the elderly and the handicapped get on cars while holding umbrellas for people taking crossing buses. &nbsp,

Chee Hong Tat, the secretary of transportation, expressed his heart over the public’s “heartened” expressions of gratitude for the staff and offering them food and beverages.

Despite making some kind gestures, Mdm Maswiyah had to deal with some stress and confusion from people. &nbsp,

She must convince herself to keep her emotions in check during times like this. &nbsp,

” I say to my soul, I have to rest, to quiet down … only answer whatever it is the customer is asking respectfully and well, and that is the way”, she said. ” If not, I will also make them ( more ) angry” .&nbsp,

Her coughing gotten worse as a result of the long time, to the point where she lost her voice. &nbsp,

” I now felt on the first day that my message was a little uncomfortable, and on the next morning, I could only work until 5pm, because I had absolutely no words”, she said.

Her thighs, which underwent surgery next year, even began to hurt badly. &nbsp,

” When I stand up for too long without sitting or resting, I feel very tired, and very heavy … that’s why I could n’t continue”, she said. &nbsp,

She only made the decision to take a tear over Friday and the trip to return once she realized she had reached her control. &nbsp,

Despite the strain on her wellness, she still feels inspired as she puts on her dress for work despite the resumed use of regular train services.

” We are ready to function at our best for the people, and we also have the power to do the work, to ensure people are directed safely house, this is my duty”, she said. &nbsp,

LTA said on Wednesday it has begun a probe into the six-day disruption, and that&nbsp, investigations are expected to be completed in a few months.