SINGAPORE: StarHub customers in numerous areas of Singapore reported issues with their broadband service on Tuesday night ( Aug 20 ). Some people complained about slow internet connection, while others claimed they had no access to any kind of services.  ,
As of 9 p.m., more than 7, 000 reports were made to the Downdetector failure monitoring system.  ,
StarHub stated in a Facebook article at around 8 p.m. that it was conscious that some consumers may be experiencing “disruptions” to their broadband service.
” Our team is working to resolve the problem immediately. We apologize for the inconvenience and may keep you informed as soon as possible.
By around 8.50pm, Star Hub’s Facebook post had garnered more than 600 comments.
Problems were reported by Twitter users in areas like as , Pasir Ris, Woodlands, Bukit Batok, Jurong, Hougang, East Coast, Boon Keng, Dover, Tampines, Choa Chu Kang, Kovan, Bukit Merah, River Valley, Toa Payoh, Yio Chu Kang, Simei, Telok Blangah, Commonwealth and Boon Lay.
CNA has contacted StarHub for more information.