Singapore Airlines boss thanks staff after turbulence incident

Goh Choon Pong, the head of Singapore Airlines, thanked the airline’s employees for their hard labor in the wake of a serious turmoil event that left a British person dead and dozens more people injured.

In a letter seen by the BBC, Mr. Goh wrote,” The past five weeks have been incredibly challenging for everyone at Singapore Airlines.”

Following an incident over the Indian Ocean on May 21, trip SQ321 from London to Singapore was diverted to Bangkok, Thailand.

The Boeing B777- Ooh was flown up to Singapore on Sunday.

” Our dexterity, passion, and team spirit were evident during this period”, Mr Goh’s letter said.

” On behalf of the]Singapore Airlines ] Board and the whole management team, I would like to thank you from the bottom of my heart”, he added.

Flight SQ321diverted to Bangkok last Tuesday due to a medical emergency, with 211 passengers and 18 crew members aboard.

Geoff Kitchen, a 73- year- ancient from Gloucestershire, died from a suspected heart strike after the plane was hit by turbulence, while more than 100 additional people were treated at a hospital in the Thai capital.

The incident’s victims and their families were flown to Singapore the day before.

Additionally, the letter stated that Mr. Goh had privately visited the hospital last week and that the aircraft is still helping injured passengers and staff.

In a video address the day after the incident, Mr Goh offered his deepest condolences to Mr Kitchen’s family and apologised to everyone affected.

Singapore Prime Minister Lawrence Wong also sent his condolences to the family and loved ones of the deceased, adding that his country was “working closely with Thai authorities”.

He promised a detailed investigation into the affair may be conducted by Singapore’s Transportation Safety Investigation Bureau.

Singapore Airlines accidents are uncommon, and the airline constantly ranks among the safest in the world.

A Boeing 747 crashed in a 2000 dangerous accident while taking off from the bad runway at a Taiwan aircraft.

Some 83 people of the 179 people ashore were killed.