” When somebody has psychological condition, there are also a lot of financial repercussions. They might not be able to operate. The caregiver will frequently also become impacted and will need to pay extra fees. For instance, they may abandon something that they love at household alone]for health reasons ]”, she said, explaining that the plan offers a financial safety net for this.
Prior to the pandemic, when mental condition was more boldly discussed, the program was put in motion.
” Though intellectual condition has become a very popular subject now, in 2019, it was still a stigma area. Furthermore, it was a hard thing to encourage our customers to talk about it at that point in time” , , she said.
However, Hadikusuma and her group pushed forward. ” We wanted to de-stigmatise psychological condition. Because if we include mental illness as a critical illness, we basically recognise it as a true health concern” . ,
HER BEST LEADERSHIP LESSONS
It’s a challenging process to create healthcare materials. To determine what to include, understand the situation, and establish the parameters of the policy, the insurance company must know the community.
It must validate the prices in the market and calculate the product’s price using financial expertise. Therefore, it has to produce the system, plan agreement, collaterals, and marketing material, and train its insurance agents how to use it.
All this falls under Hadikusuma’s jurisdiction, which is why she has a roughly 130-strong group including technical, research and innovative agencies.