More migrant workers able to get timely treatment through telemedicine services: Healthcare providers

Most workers whom the non-profit caters to are in the building, sea port and procedure sectors, and they frequently face human material handling, the use of power tools, and are exposed to the elements for as heat.

The council’s specialists are trained to identify the magnitude of each victim’s symptoms over healthcare apps, and react correctly, said its deputy direct Dr Khang Hock Siang.

” The nature of their jobs … often results in skeletal problems, carpal tunnel, pain, wounds, and even body problems from exposure to toxins and allergens”, he told CNA’s Singapore Tonight program.

Mild ailments without any red flags may be handled over tele-consultations, where specialists will offer suggestions mildly and drugs can be sent to the workers ‘ dormitories.

Patients will be directed to a physical clinic if there are more serious conditions, such as injuries, or if a physical check, such as blood pressure, is necessary.

CONCERNS OVER MCs

Providers have taken some measures to lessen concerns by employers that workers might take MCs too frequently.

They said those who have a history of using telehealth services will be instructed to go to physical clinics in the past rather than telehealth offices.

” Sometimes, it might be an underlying undiagnosed condition or even a mental health condition. We will refer them to our physical clinics where we can do the appropriate examinations”, said Dr Khang.

” I would advise your employees to let a healthcare worker see them if they have health issues.” And if necessary, talk about what can be further explored with the workers and healthcare providers, he continued.

Providers stated that they are attempting to encourage more employees to use their telehealth apps. They are also widening their services to offer other forms of support, such as mental health and physiotherapy.