Since MRT services between Choa Chu Kang and Woodlands facilities were stalled, completely normal buses and crossing buses were offered between them in both information.
However, some travellers complained that not enough trucks were deployed.  ,
LTA claimed that SMRT had responded to the disturbance in accordance with the company’s standard operating procedures following the incident. However, it acknowledged that the incident had a greater magnitude than the recent significant MRT service problems.
“LTA has taken notice of the suggestions arising from the disturbance, and is working with the bridge operators to improve their event management plans,” said Mr. Chee.  ,
According to him, the transportation authority mandates that road operators have “robust response plans” in place in the event of service disruptions. LTA, rail operators, and other pertinent agencies use these plans periodically.  ,
Learning from situations and workouts enable LTA and our operators to continually enhance their event response programs.