“This was just from Sungai Buloh (within urban Klang Valley) to Tanjung Malim, and the teach frequency was very inconsistent, which produced planning trips challenging, especially as a college student, ” she said.
The one-month totally free rides offered by the federal government were also rebuked, with many users complaining about long waiting situations during peak hrs, inconsistent schedules plus poor station infrastructure.
“Lower train and coach frequencies, frequent malfunctions and overcrowding, plus dysfunctional walkways plus escalators have become a lot more apparent, ” said an online citizen team, Association For The Enhancement Of Mass Transit (TRANSIT Malaysia), inside a statement.
Improving public transportation reliability would have been a lot more sustainable method in boosting ridership, this added.
The RM155 million subsidy allocated might have been used to create plus manage an urban public transport rely on fund and cross-subsidy programme, it said.
“Klang Valley citizens are certainly not looking for free trips. They are looking for user friendly, convenient, frequent, plus highly accessible community transport. ”
“At minimum, they desire their buses plus trains to be safe and reliable. In the meantime, Malaysians outside the Klang Valley are wanting to know when they will get severe attention for their public transport needs, ” the group added.
Ms Chng concurred with the suggestion to spend the subsidy on improving service plus facilities.
The upward-bound escalator at the station she disembarks for function has been out of assistance for two months, the girl said.