” A BIT STRESSFUL”
After seeing about one-third of her peers ‘ issues last year, Hailey, a scholar from RGS, decided to take a risk and back up everything on her machine.
She was unable to access the software for the modern worksheets her college uses on Sunday evening while she was working on her algebra homework on her iPad.  ,
After restarting her system, she realised about half of the programs had disappeared, including the people she uses for notetaking and research.  ,
On Monday, she visited the That department at her school, only to find an “overwhelming” number of students waiting inside. ” They told me to compose my name down and wait a while for more directions”, she told CNA.  ,
Her companion suggested redownloading all the software from her Apple bill after logging in with her own. ” For me, because I saved it all on mac, I was really fortunate to get up all my information”, she continued.  ,
” But some of my colleagues who had forgotten about it found that all of their notes and drawings were missing when they redownloaded the software. So that’s kind of sad” . ,
While she does some actual notes, her iPad contains a lot of them. ” This whole point is a bit difficult, but I’m just happy I’m able to recover it”, she said, adding that she plans to turn on the auto-backup work in case this happens repeatedly.  ,
Ms Karen Goh, whose child is a Extra 3 scholar in MGS, described an similar position, with the school’s That section facing a two-hour queue next week.  ,
After watching her classmates lose their notes, her girl last year backed up her system. However, all of the applications she had downloaded from Mobile Guardian were gone at around 10 p.m. on Sunday, preventing access to her records.  ,
Similar to Hailey, her girl used her private Apple account to restore the majority of her notes from her mac backup.
” There’s a bit of relief there. But I think for students that had the initial problem, the WiFi problem, they probably have n’t gotten to that stage yet”, Ms Goh said.  ,
Some people still feel a lot anxious and worried because their examinations and written exams are scheduled for the following month.
LOSING “MANY PRICELESS THINGS”
On Monday, students in Singapore who were affected were able to provide their own laptops or devices to school.
MOE stated on Monday that efforts are being made to properly recover the devices to normal and that it is considering various measures to limit how much time is spent using them to support learning.  ,
” MOE is working with schools to support the individuals who have been affected,” adding that extra IT roving team will be sent to schools and will provide more learning resources.
At 9 p.m. on Sunday night, Mitchell ( who is not named ) reported missing from his iPads while working on a history project at Riverside Secondary School.  ,
” I was perplexed, and I assumed that my personal learning device ( PLD ) would only be affected by this.” However, when I came to school the next day, I saw all my classmates ‘ iPads and I found out that it actually affected everyone” . ,
The university announced that the IT department would perform batch resets of all the products and assist them in recovering their storage files.
” I heard that some students might get unlucky if they do n’t backup regularly, and they might lose everything in their PLD”, he said.  ,
His important documents are saved in documents for safety, but his iPad contains about 70 % of them.  ,
He expressed sympathy for O-Level individuals who are having trouble revising for their examination by saying,” I did gain some valuable things, such as notes on sheets that were given throughout the decades since I received the PLD.”  ,
On Monday, the majority of students were unable to use their iPads in class, which” set back” significantly. Instead, teachers gave them hard copy of the worksheets.  ,
Mitchell told CNA that the school would provide additional materials to students who had lost their notes because they knew, and that they were aware of this.  ,
On Monday morning, students at Dunman High School began having issues with their Chromebooks. Secondary 3 student Pearlyn ( not her real name ) reported to CNA that the majority of websites had been locked by Mobile Guardian and that a message read” there were problems connecting their devices.”  ,
” This resulted in a lot of people from my school being unable to complete a graded project due today, much to a lot of people’s dismay”, she added.  ,
Most of their devices are still affected by the glitches despite later being made known that Mobile Guardian would be removed from all personal learning devices.  ,
However, unlike students who have iPads, their files are still saved in the school’s Google Drive, which can be accessed from other devices.  ,
” My other computer is at home, so it’s not a huge concern for me. But for others, I’m sure it is”, Pearlyn said.  ,
On Tuesday, her classmates were permitted to use their phones to access their notes, and they were also able to submit their graded projects to their phones.  ,
My classmates are concerned, but it personally does n’t really matter because my notes are essentially pen and paper.” They’re hoping the school takes action soon”.