Then there are customers who are so well-traveled that their requests are incredibly certain. One, in special, was returning to Tanzania in East Africa despite having formerly been there during the Great Migration. Observing the year-long occurrence, which sees continual movement of over a million gazelle and hundreds of thousands of animals and zebras across the Serengeti-Mara ecology, is one of the most sought-after encounters for animals and nature enthusiasts.  ,
The visitor had stated,” I just go back to Tanzania because I need to see the wildlife crossing the river. I do n’t want to see them running about in the fields. They need to get crossing the river”, Tan recalled in joy.
You have to day it in such a way that you can tell the animals are going to be crossing the river when they are staying there because it was a very particular request.
One of the most “puzzling” demands that was made in Singapore came from a host whose name Tan requested withholding and wanted to replace the mattress in the political set of an ultra-luxe history hotel in the city center. He’d found it” too hard” according to his rear problems.  ,
The issue is that the bed was created especially for the custom-built bed frame. You ca n’t just switch it out with any other mattress”, Tan said. However, the butler team’s repeated attempts to loosen the bed with mattress toppers failed.
So she’d first apologised, unable to see any way her staff could accomplish the demand, even as they’d worked rapidly with the hotel’s butler team to try and fix the concerns. Therefore, quickly, a alternative presented itself.
” While ( the client ) was in the spa, we worked with the hotel’s butler team, who managed to source a softer mattress from a partner property that was able to fit the suite’s custom bed frame. The resort’s six to eight-person laundry team then carried the new bed across the road, hand-carrying it, and putting it back on while the client was in the spa.