Early users of ERP 2.0 complain about ‘inconvenient’ card reader, welcome changes in installation process

SINGAPORE: &nbsp, Vehicles using the ERP 2.0 program have complained about the location of the card reader, which they say makes it difficult for them to get out their CashCard. &nbsp,

These drivers are the first to use Singapore’s new ERP 2.0 electrical road pricing system, which will be satellite-based and will be able to identify a vehicle in a crowded area.

Installation started in November last month, with more than 13, 000 cars fitted with the new on- board products ( OBU) so much.

About 75 per cent are company vehicles such as buses and motorcycles, said the Land Transport Authority ( LTA ). &nbsp, Some automobiles that are part of hire warships have also had the OBU installed.

Next month will see the start of the installation process, when motorcycle owners may be gradually made aware of their OBU setup. The new system may also come with all new cars that have been registered as of May 1.

CNA spoke to two drivers&nbsp, who have had the new products in their cars for at least a fortnight, and&nbsp, a motorist who had it installed next year.

While the drivers complained about the card reader location and the laptop screen’s size, they welcomed&nbsp, LTA’s statement last month that&nbsp, it would apply changes in the assembly process&nbsp, following feedback from early adopters.

Additionally, these changes make it possible for individuals to periodically delete their CashCard using the touch. After problems that the card user was very difficult to access, which was installed in the customer footwell or the glove compartment? &nbsp,

Although it must be technically possible, owners can also choose where the card reader will be installed. Recently, a factory tech would decide where to position the unit.