In the event of a disturbance, businesses and governments have established procedures for operating stability. They have organisation-wide policies to train and maintain good online hygiene practices, such as copy strategies, data administration and security.
In comparison, students often receive such training. They are resilient and uncertain of what to do when networks fail, leaving them vulnerable.
To better prepare students for modern failures when they occur, the scope of electronic literacy could be expanded to include such techniques and skills. However, this is only addressing the symptom.
DIGITAL NATIVES ARE ABLE TO REMAIN DIGITAL LITERACY
There is a deeper, more important issue to remain addressed,  , and this requires a rethink of electronic literacy education.
Young people today are generally called “digital indians”, simply because they use phones thoroughly. However, in the past six decades, I have had to tell undergraduates electronic literacy skills.
I’ve run into individuals who struggle with simple computer tasks. Some people type only their index fingers, others struggle with Microsoft Word paragraph formatting, and others do n’t realize how to maximize windows on their screens so they can edit documents comfortably. They are not the lot, but they are numerous.
These discrepancies reveal the imperfect notion that frequent smartphone use results in online savviness.