Check-in operations back to normal for most Changi Airport airlines hit by CrowdStrike outage

SINGAPORE: &nbsp, Singapore’s Changi Airport said on Saturday ( Jul 20 ) morning that check-in operations have returned to normal for most airlines affected by&nbsp, Friday’s IT outage that affected businesses globally.

After a applications release by a security firm&nbsp, CrowdStrike brought down system systems running on the Microsoft Windows operating system, airlines were forced to employ regular check-ins at Changi and flights around the world.

In a Twitter post on Saturday night, Changi Airport said a&nbsp, small number of airlines however required human check-ins.

“SERIOUS AND Considering”

Mrs Josephine Teo, Singapore ‘s&nbsp, Minister for Digital Development and Information, called the outage” serious and concerning”.

In a Twitter post on Saturday afternoon, Mrs. Teo stated that her team has been working day to help businesses in Singapore whose service to the general public were impacted by the outages. We made it our top priority to assist them in their recovery, and I’m happy that the majority of these companies are back to normal.

Her comments come in response to a statement from her government that stated the majority of the businesses impacted by the failure had restored their solutions to the general public as of 6am on Saturday.

” These include flight check-in service, newspapers, radio and telegraph service”, said the Ministry for Digital Development and Information, adding that it was carefully monitoring the situation and would provide support to the businesses if needed.

Mrs Teo also said that as the situation unfolded abroad, it was” clear the effect on Singapore, while concerning, was not that worst that could have been”.

She noted that most state and necessary services were intact, and some of the services that were impacted, such as post services, recovered fairly fast as business continuity plans were put in place.

” While we were less effected, it will be inappropriate to assume that we are more resilient than people”, she said.

The message is still legitimate: we must always plan for healing and be able to put those plans into practice quickly when necessary, she continued. Although experts have so far ruled out the possibility that cyberattacks caused these outages.

” We will be speaking with Microsoft and other businesses, as well as consulting with our peers, to know as much as we can from the event and its aftermath.”

Hong Kong International Airport has even resumed normal functions, Chinese state media said on Saturday.

Airlines ‘ customer check-in devices, which had been affected by the international interruption, have returned to normal, CCTV said in a Weibo article, citing the state’s aircraft authority.