Immigration checkpoint delays caused by ‘technical glitch’ during system upgrade: ICA

SINGAPORE: A glitch in the automated immigration clearance system sparked hours-long delays and snaking queues at Singapore’s checkpoints, said the Immigration and Checkpoints Authority (ICA) on Friday (Mar 31). “Preliminary investigations found that there was a technical glitch during a pre-scheduled system upgrade, and this caused an unanticipated system overload,”Continue Reading