SMRT establishes tripartite workgroup to review rail reliability, safety

As part of the review, the workgroup will conduct a peer benchmarking exercise with the Guangzhou Metro Corporation and the Taipei Rapid Transit Corporation.

“This will allow us to exchange insights, and benchmark against the two leading metro operators with world-class safety and reliability records,” SMRT said.

“SMRT remains committed to making continual improvements … for the benefit of our commuters and workers.”

National Transport Workers’ Union executive secretary Melvin Yong said the tripartite approach “takes into consideration the views of all stakeholders to bring about win-win-win outcomes”.

“We look forward to contributing to this review, which also draws on successful practices from regional rail operators.

“With studies showing that unionised companies consistently achieve better workplace safety and health outcomes, it is crucial that we bring forward the perspectives and sentiments of our members, as safety improvements should arise from collaboration at all levels, not solely from the top down,” he said in a Facebook post.