Singapore’s first-ever information counter for drivers to inquire about Malaysia’s Vehicle Entry Permit (VEP ) was launched on Monday ( Aug 19 ) without much fanfare because the only driver CNA who met there by noon had only learned about its location from a friend.  ,
TCSens, the vendor chosen by Malaysia’s Road Transport Department ( JPJ) to handle inquiries from Singapore drivers, made no public announcement regarding the exact location of the office in Woodlands, nor by the authorities there.  ,
A staff member at the TCSens business in Johor’s Danga Bay second let CNA know about the office’s place.
When CNA arrived at 8.45am, the company, which is located at 186 Woodlands Industrial Park E5, was clear. No evidence indicating that the location was the VEP data center were displayed at the office, nor did there are no waiting drivers it.  ,
The building’s table list, however, listed the second floor system as” MY VEP PTE LTD”.  ,
A VEP details shop will be set up in Woodlands earlier this month, according to Malaysian Transport Minister Anthony Loke, to assist individuals with their queries.  ,
He stated at the time that a Singaporean company would run the shop in partnership with TCSens.
On Monday, team people running the heart arrived at about 8.47am to set up activities.  ,
Six data counters, six chairs, a TV screen, and six information counters were visible inside the company.  ,
But, no vehicles were seen at the workplace in the first hours of operation.  ,
At about 10.20am, a vehicle arrived at the office to check about his VEP program.
A friend who visited TCSens ‘ Johor Bahru office and inquired about the beginning of the Singapore company contacted Mr. Jackson Tan, a private-hire drivers, to inform CNA of the information.  ,
” Even on the Malaysia side, they only told my friend ( the address )… Not even the unit number ( of the office )”, the 55-year-old told CNA.  ,
The Woodlands office’s director, Mr. Ng Poh Heng, claimed it was purely an “enquiry center.”
The company is here to assist Singaporeans who have issues and problems with applying for the VEP online, which is required to provide Malaysia.
Because the center is an enquiry center, Singaporeans do n’t have to travel all the way to Johor Bahru to get it done. So whatever issues they have, they can request it these face-to-face, “he said.
CNA is aware that drivers ca n’t install or collect their radio frequency identification ( RFID ) tags at the office.