ActiveSG users unhappy over switch to new booking platform, say it is confusing and more troublesome

CHILD COULD NOT ENTER WITHOUT PARENT&nbsp,

One of his students had to depend on his family to show employees the passage go before he could enter the lake on Thursday, according to swim instructor Mr. Yao, who constantly teaches at Sengkang Swimming Complex. &nbsp,

The child used to be able to provide using his EZ-Link id, or what&nbsp, ActiveSG calls the School Smart Card.

” So now without EZ-Link card, the younger ones ( who ) do n’t have phones with them… have issues, because then the parents have to come”, said Mr Yao, 42.

” Usually the mother will just drop ( my student off ) then he uses the bus card, the EZ-Link card. The family had to travel and apply her phone to show the complete without the EZ-Link cards from yesterday, and then she could leave.

The child’s absence from college with his or her Smart Card is a mystery.

According to ActiveSG’s FAQ, pictures of the move will not be accepted.

However, to verify that parents have purchased a pass for them, babies who are unaccompanied by parents simply need to go to the gate and ask for their parents ‘ mobile number or NRIC range. They must take along their School Smart Card for confirmation.

Mr. Yao noted that users will now have to purchase an access pass using a PayNow or credit card, making the process more challenging, particularly given that the move is only valid for one day. &nbsp,

” So you cannot use it if you buy on the day and then immediately there is heavy weather.”

CNA has contacted SportSG for opinion. &nbsp,

ActiveSG cited a couple factors in its FAQ in its move to a web-based system, including how this makes it possible to reach more people because it eliminates the need to download and install an application for various websites. &nbsp,

Updates are automatically made available with a net app, and customers will always have the most recent features and bug fixes without the need to download something, the FAQ stated. &nbsp,

It claimed that a user can access a web application more conveniently when they use a website hyperlink or saved shortcut. &nbsp,