SFA conducted checks at Sakura Buffet’s facilities at , Geylang Bahru from March to May, uncovering some food safety errors.
” These include keeping its premises clean and falsely labeling the time-stamped meal,” SFA said.
The , food security control system , required of food companies was likewise poorly implemented at the grounds, it added.
SFA said that it had , taken enforcement actions against Sakura Buffet on 4 individual events- between , November 2023 and April 2024- for different food safety and hygiene lapses.
” In spite of this, the corporation was obstinate and failed to improve”.
To “protect users against any more food security violations”, SFA cancelled , Sakura Buffet’s licensing on Friday. It will no longer be allowed to , operate at their registered facilities.  ,
SFA is currently conducting additional inquiries into the circumstances that have been reported.
As a security measure, SFA even advised customers to avoid placing orders with the few Sakura Buffet-related businesses.
Clients who are impacted by the situation may contact the businesses immediately or file a complaint with the CASE or Small Claims Courts.
Before placing any orders, customers are even advised to check the food caterer’s SFA registration.
22 consumer complaints about Sakura Buffet and its online businesses were submitted to the Consumer Association of Singapore ( CASE ) between May 8 and May 10.
Customers reported that these businesses allegedly broke promises to deliver their meals, and they also failed to specify when they would fulfill their contractual obligations, according to CASE leader Melvin Yong.
Buyers should be able to receive a full payment of the unused portion of their contracted orders, according to CASE.
The company is responsible for meeting food security and licensing needs. Additionally, it’s vague when the company will be able to fix its food security problems and resume operations.