Carousell, Facebook Marketplace remain at bottom of anti-scam rating system

SINGAPORE: The Inter-Minister Committee on Scams( IMCS ) said on Thursday( May 4) that Carousell and Facebook Marketplace have been rated the lowest out of six e-commerce platforms for their anti-scam measures in place to ensure the security of online transactions. & nbsp,

The results were released in the E-commerce Marketplace Transaction Safety Ratings( 2023 & nbsp ), an annual update to the ratings given to significant online commerce platforms based on their security features.

The TSR, which was first introduced in May 2022, informs customers about the anti-scam measures put in place by well-known e-commerce systems. & nbsp,

The level of the implemented safeguards to protect users from scams is indicated by the general health ratings given to each system. & nbsp,

These include consumer presence of lost remediation channels, transaction safety, user authenticity, and the success of their anti-scam measures. The grades range from one to four bugs, with the highest grade being four. & nbsp,

With one bite and two bugs given to Facebook Marketplace and Carousell, between, they are intact from last year.

Shopee received three bugs, while Qoo10, Amazon, and Lazada all received four. & nbsp,

One of the most common types of schemes in Singapore is e-commerce fraud. & nbsp,

There were 4, 762 reported cases of e-commerce scams in 2022, an increase of 74.5 percent from 2, 729 incidents the year before.

About 62 % of all reported e-commerce scams were carried out on Carousell and Facebook. & nbsp,

According to the committee, these frauds typically involve the sale of goods and services online, where they are never delivered until transaction has been made. & nbsp,