ICA to issue only digital long-term passes from Feb 27, phases out physical cards

Those with a Singpass account can also view their digital LTPs on the Singpass application, including sponsors of LTP holders below the age of 15.

“ICA had engaged public agencies, schools and foreign missions to inform them of the change,” ICA said.

The authority said the move reduces the need for applicants to visit the ICA building in person to collect physical cards, as the process “will now be digitalised from end to end”. Pass holders also no longer risk losing or damaging physical cards.

There are two ways to authenticate the digital LTP: Scan a QR code or upload it in a specific file format on the FileSG portal.

Those who want to retrieve and download their digital LTPs are required to log in to the MyICA mobile app, ICA website, or FileSG, using Singpass.

“For those without a Singpass account, they can log in using their Foreign Identification Number (FIN), date of birth, and unique transaction ID sent to them in the email informing them that their digital LTP is ready,” said ICA.

“They will also be required to provide the one-time password sent to their mobile number before they can access their digital LTPs.”