50% jump in call volume in 4 years: ACRES hotline no longer 24 hours over heavy caseload

In the last four years, the call volume and the number of animals treated have increased 50 %, according to the Animal Concerns Research & Education Society (ACRES ). &nbsp,

In response to CNA’s questions about why it decided to end its hotline’s guarded function hours, ACRES stated on Wednesday that it needed to hire more staff in order to handle the growing workload. &nbsp,

The animal welfare organization announced in a Facebook post on Sunday ( Jun 9 ) that it will no longer offer a 24-hour wildlife rescue hotline.

Otherwise, the line may be manned from 7am to 1am everyday, starting from Jun 15. It added that during autonomous hours, it will offer automated guidance via WhatsApp and other means of transportation for animals who require serious rescue. &nbsp,

In FY 2023, ACRES received 15, 000 calling- around 1, 250 a fortnight- via its line, a large leap from the 9, 800 calling in FY 2019.

The organization only responds to calls to its line each month, performing an average of 375 animals rescues. &nbsp,

Co-CEO Anbarasi Boopal outlined several ways that” we tried to manage the more work with various success, including encouraging participation and purchasing a quick response aircraft to supplement our save van.”

After some consideration, it decided to reduce the hotline’s guarded days to 18 days.

Since it receives fewer than 19 calls per month during this six-hour windows, ACRES has chosen to not support the line between 1am and 7am, according to Ms. Anbarasi.

During the autonomous hours, written advice and substitute save options may be provided via the line.

She continued,” Those who need assistance may also find online animals recommendations on the ACRES website,” in addition to the computerized guidance provided by WhatsApp. &nbsp,

In a Facebook post, ACRES cited a lack of cash and a rise in the number of pets it rescues and rehabs as causes for discontinuing to operate a 24-hour wildlife rescue hotline.

As a charity, ACRES receives cash through donations, offers, and charges from solutions and programmes. Its most recent charity gala dinner in May raised S$ 310, 273 ( US$ 229, 373 ), according to its Facebook post on the event. &nbsp,

When asked about the banquet, Ms. Anbarasi claimed that the targeted fundraising was intended to help fund efforts to return the non-native species it rescues. &nbsp, &nbsp,

The area that is crucial to its operations and rehabilitation efforts was recently disclosed to CNA as ACRES intended to increase its sanctuary in Sungei Tengah from its recent 0. 5 ha to 2 lol. In May, the animals save heart housed 125 wild types and was at&nbsp, 95 per cent power for its pet inhabitants. &nbsp, &nbsp,

As our animal welfare organization grows, we may constantly assess our human resource requirements and raise money to hire additional staff to meet expected needs, according to Ms. Anbarasi.

She continued,” We will be doing this in combination with the growth of the shelter and our campaign work,” adding that the general public can follow donation drives and make donations through the website of ACRES or volunteer. &nbsp,