Allison Barker told the BBC her son Josh, who was aboard the aircraft, texted her that he was on” a mad trip” that was making an incident getting.
” It was terrifying”, she said. ” I did n’t know what was going on. We did n’t know whether he’d survived, it was so nerve- wracking. The longest two days of my life were gone.
” We sincerely apologize for the trauma that our passengers and crew members experienced on this trip. In this challenging time, Singapore Airlines said,” We are offering all necessary help.”
Of the travellers, 56 were Australians, 47 British and 41 Singapore.
Singapore’s Transport Safety Investigation Bureau ( TSIB ), an arm of the Transport Ministry, is opening an investigation into what happened on SQ321.
It claims to have spoken with its Thai peers and will deliver detectives there.
Singapore Airlines said that it is “fully cooperating” with the appropriate authorities on the studies.
Nevertheless, Boeing said it was “ready to help” Singapore Airlines.
On social media platform X, Boeing stated,” We extend our deepest condolences to the family who lost a loved one, and our emotions are with the passengers and crew.”
John Bevir provided further monitoring.  ,