The National Transmitting and Telecommunications Commission payment (NBTC) will fine mobile phone operators 1 million baht per day if they cannot follow its rule upon sim card registration within the next 30 days.
The move aspires to eliminate the chance pertaining to call centre gangs to purchase sim credit cards for the purpose of scamming clients, said Sutisak Tantayotin, deputy secretary-general from the NBTC.
The instruction arrived after the NBTC found on June 16 that the mobile phone operator failed to comply with its principle that one person can register a maximum of 5 numbers in a dealer’s shop.
It was reported that many customers exceeded this particular from the shop of that mobile phone operator, which the NBTC declined to name.
Under its regulations, an individual who wants to register more numbers is required to present themself with their IDENTIFICATION card at a services centre of the operator. The rule was set to prevent contact centre scam team members from using other people’s ID cards to purchase sim cards plus register the figures.
The particular NBTC raised the situation at the meeting to put the measure to better regulate the cell phone service providers.
They must comply inside 30 days or spend a daily fine.
Initially, the meeting concluded the particular minimum fine is going to be set at around a million baht each day, he said.
A meeting on Wednesday of a multilateral team to resolve contact centre scam problems included staff from 11 agencies such as the NBTC, a personal data protection committee, the lender of Thailand, the Technology Crime Reductions Division (TCSD), mobile phone operators and the telecoms association of Thailand under royal patronage.
Prawit Leesatapornwongsa, an adviser to the NBTC commissioner who chairs the particular working committee, proposed that operators need to provide a service that allows their users in order to ask them to deactivate international calls.
In addition , the telecommunications association suggested having a mobile application to assist screen and check out suspicious numbers that may be used by scammers.
The organization also proposed the NBTC serve as the registrar for senders of SMS text messages, similar to Singapore, to avoid the use of fake brands.
Additionally, it urged mobile phone operators to take more responsibility for preventing contact centre scams by having an option for users in order to block international phone calls.
The particular NBTC will follow on the issue, Mr Prawit said.