After receiving feedback from drivers and a flurry of applications received in the last month, Malaysia has made improvements to the process for obtaining a Vehicle Entry Permit (VEP ).
Since May 28 when it announced that foreign-registered vehicles entering the country by territory from Singapore may apply VEPs from October 1, the nation has received over 23, 000 programs.  ,
Transportation Minister Anthony Loke stated at a press conference on Monday ( Jul 1 ) that the 23, 649 VEP applications received from May 28 through June 29 outnumbered the 15, 424 applications for the entire year 2023.
For software made in the past month, a total of 6, 120 VEP keywords have been issued and 1, 080 of them have been activated, Mr Loke added.
Numerous drivers have posted on social media about issues registering for VEPs or renewing existing grants for used cars since the announcement on May 28.  ,
Mr. Loke confirmed that as he made changes to the method, problems involving second-hand vehicles have attracted the most complaints to his government.
Instead of visiting a physical counter, those applying for a second-hand vehicle’s VEP can then deregister a previously issued VEP online.
They are all it takes to email us to shift. This is done to address the issue that users of second-hand cars face. They are not required to visit our shop. They simply need to send an email plea deregistration. This is to ease the process”, he said.  ,  ,
Any VEP that has expired for over five years will be instantly deregistered, Mr Loke said.
The registration of the keywords can be done electronically before they expire, he added.  ,” Messages will be sent out to car owners 60 times, 30 days, and 10 times before it expires”, he said.
Since June 28, new features have been added to the VEP website that, he said, will make it simpler to create in via email or visit any counters literally.
To handle the rise in uses, more people have been hired. At the VEP set center, there are now 12 individuals instead of seven, whereas the amount handling email inquiries has increased from five to 15.
Beginning August 1, VEP holders can link their credit or debit cards to their radio frequency identification ( RFID ) tags, which uniquely identify each vehicle.  ,  ,  ,
“BACKLO G MUST BE CLEARED BEFORE OCT 1”
When asked how long it typically took to receive a badge after signing up electronically, Mr. Loke responded that it typically took three to five days.
” We are trying our best to address the backlog”, he said. We have requested from the business involved to put more resources and make sure all applications are processed within the next few weeks. We need to make sure that all this backlog is cleared before October 1.
Going forward, more improvements will be made. Malaysia will introduce a new open toll payment system ( OPS) that will allow VEP holders to use their credit or debit cards as a substitute for the Touch N Go system that is currently in use.
VEP buyers will need to use their RFID tags to connect to their credit accounts by downloading the MDGS app from the Google Play Store or Apple App Store. Travelers between Singapore and Malaysia can now make burdens and road tax payments through the MDGS application.
The Indonesian government will be able to monitor international automobiles that enter or leave the country and obtain drivers to file summonses before leaving with the implementation of the VEP, which was implemented since 2019 but has not yet been enforced.
According to Mr. Loke, there are about 70 000 cars with VEP tags that have been activated in Singapore.
More than 200 000 motor lorries have registered, but none of their VEP keywords have been activated or installed.
Any unusual motor car without a VEP entering or operating in Malaysia will be subject to legal action starting on October 1. Anyone found guilty of the offence can be fined up to RM2, 000 ( US$ 425 ) or jailed for up to six months.