Therefore, they were” slamming right down on the handles, hitting their tails, hitting their heads on something”, he said.
The plane dropped about 6, 000ft ( 1.8km ) within four minutes.  ,
” Anything happened actually in a flash”, he said, adding that people quickly started gasping and screaming.
When the turmoil ended, there was a statement acknowledging what had happened and a request for medical practitioners to volunteer to check on the people. A few people responded to the request and conducted some preliminary research, according to Mr. Dzafran.
” The passengers also were told to sit down and hang tight but at the same time, amid all this chaos and confusion, I felt … that people, you know, could n’t really absorb what was to be prioritised, what was happening”, he said.  ,
Individuals who were unharmed were scouring the area for their devices, which had been ripped out of their hands as a result of the volatility, he continued. They were looking for a way to communicate with their loved ones without delay.
Finally, Mr. Dzafran discovered his cellphone.