Commentary: Why do so many tech ‘solutions’ only seem to create more problems?

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In: South-East Asia

Digital SOLUTIONS, And TECH PROBLEMS?

The lack of consumer consideration in digital solutions isn’t just visible in air-port food courts. &nbsp,

How many times have you debated the best way to get to your target with your rideshare driver? Online maps occasionally lack the real-time information you need to know whether certain streets have closed or opened, or whether off-road excursions allow you to avoid traffic build-ups at well-known junctions. &nbsp,

Drivers are frequently told to stop when they attempt to notify them of this with the level” Err I duno, I only follow GPS.”

The LTA had to change their decision to step out the outdated ticket system after receiving numerous problems, so this year’s SimplyGo scandal is nevertheless fresh in many minds. &nbsp,

I’m also angry that since I no longer have access to my EZ-Link cards, I have no idea how much I’m paying for each train or bus trip. &nbsp,

It’s not that I find public transport costly, nor am I the penny-pinching form. It would just be nice to be able to review it right away if I was given a$ 500 charge to go from Novena to Orchard as a result of an unanticipated technical problem.

I’ve seen people try to make money at self-service shops and checkout counters at stores using loyalty points or app-based vouchers. &nbsp,

Has anyone ever encountered a situation in a restaurant where they discover after scanning the QR code menus and placing their order that they somehow skipped an extra step to ensure their orders, leaving them uncooked in the system? &nbsp,

Also well-known household appliances have grown too sophisticated for our own good. Imagine pouring berries and milk into your new grinder to make a quick breakfast milkshake, but the smartphone app has hung and the grinder itself doesn’t even have a real on/off button, leading to an official soon start.

Reports appear on the internet of smart-home owners losing their phones and finding themselves unable to perform their lamps, air-conditioning, windows or curtains.

Some people have been properly induced to become more physically active thanks to wearable fitness trackers like Trackers, but cases of orthosomnia are also on the rise, a situation where people become so obsessed with their tracker’s sleeping information that they develop sleep problems. &nbsp,