Soft Space first in the world to deploy live MPoC-certified solution

  • FasstapTM first MPoC-certified SoftPOS solution in market to support secure PIN entry
  • Claims to have world’s largest SoftPOS deployment with most SoftPOS use cases

The MPoC certification, given by the de facto authoritative payment standards body, is the most complete PCI SSC certification for SoftPOS solution to date, one that will allow Soft Space to launch a live end-to-end SoftPOS solution in any market globally.

Soft Space Sdn Bhd, a leading fintech-as-a-service (FaaS) provider, has announced that its SoftPOS solution, FasstapTM, is the first in the world to receive the Mobile Payment Commercial Off-the-Shelf (MPoC) Solution Provider certification, awarded by the Payment Card Industry Security Standards Council (PCI SSC).

As a result, Fass Payment Solution Sdn Bhd, a wholly-owned subsidiary of Soft Space, is the first acquirer in the world to deploy a live MPoC-certified SoftPOS solution. FasstapTM was the first SoftPOS solution in the market to support secure PIN authentication and has been certified by Payments Network Malaysia Sdn Bhd (PayNet) since October 2018 and subsequently with Visa in July 2019.

The MPoC certification, given by the de facto authoritative payment standards body, is the most complete PCI SSC certification for SoftPOS solution to date, one that will allow Soft Space to launch a live end-to-end SoftPOS solution in any market globally. This complete certification differs from partial certification of components such as MPoC Software/Attestation and Monitoring. Solution providers that only have partial certifications will still require end-to-end certification to launch a complete live solution. The complete certification covers all of MPoC’s domains from front end to back end.

“Despite some solution providers having announced partial MPoC certification, they still can’t launch a complete live MPoC-certified solution. Rather than taking a piecemeal approach, Soft Space chose to focus on achieving a complete MPoC Solution certification. Being first in the world to achieve end-to-end MPoC Solution certification is a real game changer for Soft Space and is the ultimate validation that FasstapTM is the market leader for SoftPOS,” said Joel Tay, CEO of Soft Space.

“I’m proud that Soft Space is the first in the world to have done so and this accelerates our ability to bring FasstapTM to the market ahead of our competitors. It also positions us as the go-to partner for banks, acquirers, neobanks and other solution providers seeking a MPoC-certified, reliable and secure SoftPOS solution,” Tay added.

MPoC is currently the most comprehensive and flexible standard, and surpasses previous standards such as Software-based PIN Entry on Commercial Off-the-Shelf (SPoC) and Contactless Payments on

Commercial Off-the-Shelf (CPoC) as well as various contactless standards individual card schemes that VISA and Mastercard have come up with.

The MPoC certification complements the company’s previous achievements, including being the first to receive PCI SPoC certification in August 2019. Soft Space claims to have the world’s largest SoftPOS deployment, has patents in various countries, and boasts the most SoftPOS use cases (including innovative applications in transit and logistics).

The arrival of the MPoC standard is set to change the contactless payment scene as the de facto standard moving forward. With this development, only payment solution providers which are officially certified by PCI on its official website are approved MPoC-certified solution providers. The impact of this cannot be overstated as there are many payment solution providers in the market who might claim to be certified solution providers when they are only partially certified.

Against this scenario, Soft Space has distinguished itself as the first SoftPOS provider in the world to achieve end-to-end certification. This is crucial as banks and acquirers will increasingly scrutinise the credentials of solution providers they choose to work with by checking if they are certified on PCI SSC’s website. Soft Space’s early attestation serves as a powerful differentiator, giving the company a strategic advantage over competitors.

“Obtaining MPoC Solution certification is a complex, time-consuming process and is no easy feat. Soft Space’s achievement underscores our unwavering commitment to meet the payment industry’s highest standards. With this, we can help any customer or partner to quickly and effectively promote and deliver digital, frictionless and cost-effective payment acceptance for merchants and banks and acquirers worldwide with greater confidence, as well as to enter more new market segments globally,” said Tay.

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Malaysia sees increased cross-border transactions via Alipay+ and PayNet

  • 5th most popular destination for Chinese, 6th amongst other Asian tourists
  • Enabled 13 international e-wallets & bank apps for seamless travel experience

Malaysia sees increased cross-border transactions via Alipay+ and PayNet

Data from Alipay+ and PayNet shows a robust rebound of consumer spending during the first back-to-normal Chinese New Year (CNY) travel season after the Covid-19 pandemic, especially in cross-border tourism in Malaysia.

For CNY 2024, data from Alipay+ shows that Malaysia is the fifth most popular destination globally for Chinese tourists, with spending in Malaysia in the first seven days of CNY at two times that of CNY 2019 and more than ten times compared to 2023

Growing Alipay+ ecosystem in Malaysia to welcome tourists

Since Nov 2023, Alipay+ has been accepted by more than 1.9 million DuitNow QR merchants (Alipay has an 80 million merchant network in China). At the same time Alipay+ has enabled 13 international e-wallets and bank apps that can now be used in Malaysia: Alipay (Chinese mainland), AlipayHK (Hong Kong SAR, China), Kakao Pay, Naver Pay and Toss Pay (South Korea), Changi Pay and OCBC Digital (Singapore), GCash and HelloMoney by AUB (Philippines), Hipay (Mongolia), MPay (Macao SAR, China), TrueMoney (Thailand) and Tinaba (Italy).

The addition of new e-wallets provides added convenience to tourists while bringing more growth opportunities to Malaysian merchants where Alipay+ has also partnered with top merchants across multiple tourism-focused industries in retail, F&B and everyday conveniences.

Malaysia sees increased cross-border transactions via Alipay+ and PayNet“With its use spreading across age and income groups, mobile payment is increasingly becoming an important promoter of local and cross-border commerce in Asia and beyond,” said Dr Cherry Huang (pic), General Manager of Alipay+ Offline Merchant Services, Ant International. “Particularly through our partnership with PayNet, we have seen a significant increase in Alipay+ transactions on the DuitNow QR network, which shows that it not only provides great convenience to tourists but also brings more opportunities to local businesses, both big and small. We look forward to strengthening our collaborations with local partners to contribute to the vibrant tourism sector in Malaysia.”

Besides Chinese tourists, Malaysia ranks as the sixth most popular destination amongst Asian tourists (ex-Chinese). Via transactions from Alipay+ payment partner apps, tourists from Hong Kong SAR, the Philippines and Thailand are the top spenders in Malaysia, aside from tourists from the Chinese mainland.

Additionally, in Nov 2023, Alipay+ and PayNet enabled travellers with 8 Alipay+ supported e-wallets to make QR payments seamlessly at DuitNow QR merchants’ touchpoints across Malaysia. The impact has been clear. In the four-month period since launch, compared to Dec 2023, in Feb 2024, the number of average daily transactions via Alipay+ on DuitNow QR has increased by 2.5 times, while spending via Alipay+ partner users at DuitNow QR merchants has also increased 2.5 times.

“As the national payments network and a pivotal infrastructure for Malaysia, we are immensely proud to be part of this transformative journey with Alipay+,” said Gary Yeoh (pic), Chief Commercial Officer ofMalaysia sees increased cross-border transactions via Alipay+ and PayNet PayNet. “This partnership, exemplifying how strategic collaborations can drive economic growth and enhance the tourism experience, has facilitated easy payment for international visitors and opened up a world of opportunities for local merchants.”

As Malaysian marks 50 years of partnership between Malaysia and China, various initiatives have been introduced to promote tourism in Malaysia, including visa-free travel and ongoing discussions about establishing direct flights between smaller provinces in China and Malaysia.

With the government working to boost tourism, particularly in preparation for Visit Malaysia 2026, PayNet’s focus remains on enhancing travellers’ cashless experiences.

“Looking ahead, PayNet is committed to innovating and expanding our services to support the dynamic needs of tourists and merchants alike, reinforcing Malaysia’s position as a top-tier global destination,” Yeoh said.

Robust recovery, diversified destinations for outbound Chinese tourists using Alipay

Hong Kong SAR, Japan, Macao SAR, Thailand, Malaysia, Singapore, South Korea, France, Australia and Canada are the top destinations for Chinese travellers by their Alipay spending. Thailand, Malaysia and Singapore combined saw a 7.5% increase over 2019 and a 580% leap over 2023, with Thailand leading in total volume and Malaysia showing the most significant growth. New visa-free policies from major Southeast Asia destinations, including Malaysia, are critical enablers of the cross-border travel boom.

A global campaign to attract Chinese tourists has been in full swing on the Alipay+ merchant network since Dec 2023. In the CNY holiday week between Feb 9th and 12th, the number of transactions made by Alipay users overseas surpassed 2019 by 7%, while consumer spending recovered to 82% of the 2019 level, or 2.4 times that of 2023.

Promoting outbound travel among Alipay+ partner e-wallets and bank apps

With new partnerships in 2023 and increased travel, total cross-border spending on the region’s leading e-wallets powered by Alipay+ increased by 252% year-on-year. Daily average transactions increased by 304%. Japan, South Korea, Macao SAR, Thailand and Singapore are the top 5 most popular destinations for Alipay+ consumers besides the Chinese mainland.

International e-wallets and cards-enabled Alipay accounts in the Chinese mainland saw multi-fold expansion. During CNY 2024, international travellers to China spent 500% more on their international card-enabled Alipay accounts at merchants in the Chinese mainland compared to 2023. Chinese restaurants, tourist attractions and public transportation are the most popular use cases for international visitors travelling in China and experiencing the festival. Since Sept 2023, Alipay+ has supported ten leading e-wallets and payment apps in Asia, including Touch ‘n Go eWallet, to serve their roaming users across Alipay’s 80-million merchant network in China.

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PayNet launches accelerator to push financial inclusion, transformation in Malaysia’s FSI

  • Aims to reach 1 million transactions over the next three years
  • Programme to create pilot opportunities with banks, e-wallets & FSIs

PayNet launches accelerator to push financial inclusion, transformation in Malaysia's FSI

NEXEA has announced its collaboration with Payments Network Malaysia (PayNet), the backbone of Malaysia’s digital payment infrastructure to introduce the PayNet Accelerator Programme, an initiative to propel startups in reshaping the nation’s startup ecosystem. 

In a statement, the venture capital and startup accelerator firm stated that the programme is designed to pave the way for potential pilot opportunities with prominent banks, e-wallets, and other financial institutions. The overarching goal of the programme is to champion financial inclusion and propel the digital transformation of Malaysia’s financial industry.

With a goal of reaching 1 million transactions over the next three years, the programme focuses on attaining a 15% share from sub-urban areas. This targeted approach aims not only to achieve the overall transaction milestone, but also to address the specific objective of bridging the gap and create a more inclusive financial landscape for all.

According to Nexea, this collaboration utilises its startup ecosystem experience and network to find and match entrepreneurs with PayNet and corporate partners for new markets, partnerships, joint ventures, investments, and acquisitions. Joining the programme provides startups with up to US$418,000 (RM2 million) worth of benefits. 

The top startups will earn up to US$29,000 (RM100,000) in a shared subsidy pool provided by PayNet as transaction fee rebate, and gain access to Nexea’s Entrepreneurs Programme for 12 months. In addition, the qualified startups will have the opportunities to collaborate directly with PayNet, providing them with access to 22 million bank and e-wallet users, as well as a green lane to any eligible startup accelerator by Nexea.

Gary Yeoh, chief commercial officer of PayNet emphasised that the company is at the forefront of driving innovation and growth within the financial sector, and its partnership with Nexea marks a significant leap forward in this journey. 

“This collaboration is more than a milestone; it represents a strategic gateway to unlocking unprecedented opportunities in financial services. By joining forces with Nexea, PayNet reaffirms its commitment to nurturing home-grown fintech startups, accelerating the digital transformation of Malaysia’s financial landscape,” he added 

“Our concerted efforts are particularly focused on enhancing payment solutions in underserved and rural communities, directly contributing to the national agenda of digitalising the financial sector as outlined in the Financial Sector Blueprint 2022–2026. This partnership exemplifies our dedication to creating meaningful connPayNet launches accelerator to push financial inclusion, transformation in Malaysia's FSIections with payment-centric firms that not only align with our strategic vision but also profoundly resonate with our stakeholders’ aspirations,” Yeoh said. 

He added that as the trusted enabler, PayNet is poised to lead the way in shaping a more inclusive, efficient, and innovative financial ecosystem.

The programme follows a five-months timeline with specially tailored workshops by corporate experts to help streamline the startup’s development. These are corporate innovation experts from Nexea who have advised more than 20 large corporations nationally to drive their open innovation initiatives. 

Payment-related startups that focus on facilitating payments in rural areas, ESG (International standard) and financial literacy are highly recommended to sign up. The selected startups will undergo a series of interviews, corporate innovation workshops, startup corporate matching, demo day and networking events with PayNet and other corporate partners.

Ben Lim (pic), founder & CEO, Nexea stated that strategic alliances with startups drive successful corporate evolution. 

“Recognising innovation as the key to sustained growth, top corporates actively collaborate to bring in fresh perspectives, leverage cutting-edge technologies, and adopt novel business models. This not only unlocks new revenue streams for corporates but also drives true long-term sustainability, especially for those in sunset industries,” he added. 

 Learn more about the programme here.

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Capital A improves its ESG ratings following revamp in strategy

  • Delivered the 11th lowest CO2 emissions per passenger among 80 global peers
  • Capital A & Asia Aviation will start publishing standalone sustainability report in 2023 cycle

Capital A improves its ESG ratings following revamp in strategy

Capital A was recently awarded a GOLD Environmental Sustainability rating from the Centre for Aviation in its 2023 CAPA-Envest Global Airline Sustainability Benchmarking Report for its Air Asia operations.  Capital A attributes this award to a revamp of its sustainability approach to prioritise group wide measures to address climate risks and improve stakeholder communication.

The London Stock Exchange Group also ranked Capital A 15th out of 124 airlines using its ESG scoring that measures a company’s relative ESG performance, commitment and effectiveness across 10 main themes. AirAsia’s score of 71% places it highest among Asean-based carriers.

“In 2020, we began reorienting Capital A’s sustainability focus for a better balance between our external and internal sustainability practice. While we were very active in external social activities prior to 2020, the global pandemic necessitated a recalibration. This coincided with a period when climate change regulations on aviation were also beginning to take shape,” said Capital A chief sustainability officer, Yap Mun Ching.

In Malaysia, Capital A’s ESG score rose to 3.2 from 2.9 out of a possible 5 between 2020 and 2022, surpassing the 2.9 threshold of the FTSE4Good Bursa Malaysia Index in all years of assessment. Capital A’s Thai associate Asia Aviation also saw its ratings rise to 81% from 67% between the 2021 and 2022 assessment cycles, ranking it among AA-rated companies of the Stock Exchange of Thailand’s ESG Ratings.

Capital A has also been focusing on its diversity metrics, with women making up 53.8% of all employees and 32% of all senior managers. AirAsia also maintained its lead as the airline employing the highest number of women pilots in Southeast Asia at 6.6%, above the global average of 5.8%. 

“In 2020, we began reorienting Capital A’s sustainability focus for a better balance between our external and internal sustainability practice. While we were very active in external social activities prior to 2020, the global pandemic necessitated a recalibration. This coincided with a period when climate change regulations on aviation were also beginning to take shape,” added Yap.

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NetApp appoints Alwyn David, Country Manager Malaysia, Sheraine Chua as Senior Director for ASEAN

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Help organizations accelerate business transformations

Data infrastructure company NetApp® has announced the appointments of Sheraine Chua (pic, left) as Senior Director for ASEAN, NetApp, and Alwyn David (pic, right) as the Country Manager for NetApp Malaysia.
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Maxis, Huawei showcase first 5.5G technology trial in Malaysia and Southeast Asia

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Advancements can support digitalisation, automation & IoT across various sectors

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Edotco Cambodia appoints Ashok Muthu as country managing director

An Edotco pioneer with varied leadership roles in Operations, Engineering, and Technology
Will lead efforts to enhance connectivity and accelerate telco infrastructure development

Edotco Cambodia, a leading telecommunications infrastructure services provider, has appointed Ashok Muthu (pic) as its new country managing director. With extensive industry experience, Ashok will lead efforts to enhance connectivity and accelerate telecommunications…Continue Reading

Rockwell Automation promotes Mariya Prempeh to oversee operations in Singapore, Malaysia and Brunei

The promotion underscores Rockwell’s commitment to regional growth
Prempeh will oversee business operations and direct sales in the three countries

Rockwell Automation, the company dedicated to industrial automation and digital transformation, has announced the promotion of Mariya Prempeh (pic) as country manager, Singapore, Malaysia and Brunei, expanding her current role from Singapore. 
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