On e-commerce platforms, customer authentication, such as account verification and secure payment options like mortgage, are regarded as essential safeguards.  ,
These safety features have shown to be effective in preventing scams, and programs that use them have seen a” considerable reduction” in situations.
MHA urges all e-commerce platforms to implement these attributes to safeguard their clients from scams, it said.
The Singapore Police Force has also been collaborating with the platforms to co-locate their staff with the police at the Anti-Scam Command ( ASCom ).
Carousell and Shopee have begun to actually co-locate their employees at the ASCom as of January 30 and March 20, according to MHA.
Ms. Sun thanked partners in the e-commerce sector for working with IMCS on the TSR on Wednesday. She is also the president of IMCS.
” In the fight against schemes, partners are necessary. The state cannot do this alone”, she said.  ,
I urge all e-commerce platforms to apply the necessary security features, particularly user identification against government-issued records and secure payment options, to defend their net users from e-commerce scams.