MOH finds more lapses at Cordlife, sets May 31 deadline for rectifications

SINGAPORE: The Ministry of Health (MOH) has found more lapses at Cordlife amid ongoing investigations into the private blood bank.

Cordlife, which is listed on the Singapore Exchange (SGX), said in December it would accept a six-month suspension given by MOH over the exposure of several cord blood tanks to irregular temperatures.

The ministry first made public on Nov 30 that Cordlife was being investigated. The affected storage tanks were found to have been exposed to temperatures above -150 degrees Celsius, the acceptable limit for cord blood units.

Around 2,200 cord blood units – stored in one of the seven affected tanks – belonging to approximately 2,150 clients have been damaged. Another 17,000 clients could be affected, pending investigations into the other six tanks. Health Minister Ong Ye Kung said on Dec 8 that the probe “should take another six weeks or so.

In a regulatory filing on Tuesday (Jan 23), Cordlife said it received a letter from MOH providing a list of the “potential areas of non-compliance” with health regulations that the ministry has identified based on its inspections.

The “potential areas of non-compliance” MOH cited in its letter include ineffective incident reporting frameworks, inadequate training and competence of staff, and the inappropriate storage of cord blood units, among others, said the private blood bank.

On top of the previously announced temperature excursions in the tanks, the ministry said on Nov 30 that it found three other process lapses:

  • Its temperature monitoring system failed to send notifications of the temperature excursions in certain tanks to company personnel between February and June 2022. 
  • The six-monthly preventative maintenance was not carried out for two tanks in 2022.
  • A new cord blood processing method that was implemented in August 2023 was not properly validated according to approved plan and protocol.

“The company has been informed that it is required to rectify the potential non-compliances (including the circumstances which had led to the potential non-compliances) by May 31, 2024,” said Cordlife.

Cordlife said in Tuesday’s filing it will continue to “work closely” with MOH to ensure that all identified issues are rectified by the May 31 deadline.

“The company will also continue to comply with all other statutory requirements, including those found under the Healthcare Services Act 2020 and its subsidiary legislations, as well as the licensing conditions issued to the company in relation to its licensable healthcare services,” it added.