According to EC House, the company” approach the event with greater self-confidence” by choosing the second hour of operation because traffic is typically lower.
After” observing its effectiveness and assessing any potential operational conflicts ,” EC House may think about increasing the duration of the calm hour or hosting it more frequently in the future.
According to a spokesperson,” If everything goes according to plan, we’ll think about bringing this occasion to another EC House locations all over Singapore.”
Yuki Yamada, the chief executive officer of Uniqlo Singapore, also stated that the company’s current initiative, known only as” Uniqho Access,” is” a starting point” and that it will think about extending the service to include weekends. Additionally, it intends to offer the support to Singapore’s new and existing stores.
He said,” It would be great if we got more feedback, whether it was positive or negative. Then we’ll see how we can change our business.” ” In that manner, we may advance to the following step.”
While some people might benefit from a silent hour, parent Rajendran K. Sethuraj, 57, noted that people with autism have varying needs. For instance, his son has mild autism and can be fine in noisy environments, but the smell of bananas triggers him.
Rajendran values employees who are prepared to offer assistance if things go wrong more than anything else.
” We’re just focusing( on our child ) when there’s a meltdown ,” he said. He may find it” very good” if the team was point them in the direction of the store’s or the shopping center, or simply inquire as to how they could assist.
Additionally, he hopes that these support services can be made more accessible, whether through signs indicating which store is autism-friendly or a standard or label the staff can wear.
” The shopping center is enormous, am I right? How did I know if you said,” We’re autism – pleasant”? What’s that? He remarked.
” Parents will feel confident with this kind of overt attention.” If something were to happen, at least they would be aware that they wouldn’t get judged or left alone.
In order to achieve this, front-line and corporate employees as well as tenants who are a part of Frasers Property’s program will receive first responder training from St Andrews Autism Centre for autism-related incidents.