Therefore, Mr. Singh rephrased his question about how many applications were impacted by technical problems. Additionally, he asked for assurance that the October BTO exercise, which starts on Wednesday and lasts until October 10, won’t bring up any problems of this character.
How many candidates were impacted, according to Ms. Sim, was” rather difficult to define.”
We look at it in terms of the number of people who have contacted HDB for help because they were unable to finish their programs, she continued.” We do know that candidates experienced longer looking days.
According to Ms. Sim, these consumers could be divided into two groups: those who applied for selling flats and those whose HFE applications were urgently needed but were unable to be submitted.
She remarked that, to HDB’s knowledge, the” transitional arrangement” in May & nbsp, in which buyers only needed to indicate their intention to purchase a home and go through an initial HFE inspection, had not prevented buyers from participating in the sales launch at that time.
According to Ms. Sim, HDB has pledged to make sure that those who submitted their HFE programs and supporting documents before the end of August may obtain them in time to participate in the launch for the October sales release.
To maintain a more efficient flat-buying process, HDB has also” carried out more method improvements ,” she added.
Ms. Sim stated that the 21 days is a” service standard” and that approximately 31 % of applications submitted up until September 25 were processed during this time.
In addition to this, Ms. Sim highlighted the potential effects of the control and nbsp delay, including whether or not they led to, for example, applicants being unable to participate in the sales launch.
According to HDB’s information, candidates were not forced to miss out on the May BTO start, even if they received their HFE results after the 21 days, as I’ve already mentioned- because they have even been expediting the control and have made accommodations on their finish.