SINGAPORE: Commuters who are utilized to making their assigned Grab drivers wait a little while may shortly have to pay more, since the firm will be trimming its grace waiting period for its ride-hailing services from 5 to three a few minutes.
Grab users will have to pay an additional fee if they maintain their driver awaiting more than three minutes, Grab Singapore said in a notification sent to its customers and drivers on Mon (July 11).
Also, the grace cancellation period for the ride after it has been accepted will be decreased from five to three minutes. The particular cancellation fee continues to be at S$4 (RM12. 60).
The changes will kick in next Monday.
Currently, Grab fees a S$3 (RM9. 46) penalty for each five minutes that a consumer makes a driver wait. Grab did not show if this penalty will alter.
The decreased waiting time can apply to the JustGrab, GrabCar, GrabCar In addition, GrabCar Premium, GrabPet and GrabFamily providers.
ST provides approached Grab Singapore for comment. – The Straits Periods (Singapore)/Asia News System