Medicine Centers VS TELEHEALTH APPS , Ph.
CNA writers got a closer look at the Dr. Kart shop in December of 2024 to learn how it operated. Based on their trial, one is reasonably assume that these kiosks will provide a unique consumer experience from the telemedicine apps we use on our phones.  ,
But, they are essentially the same from a regulatory perspective.  ,
According to MOH’s 2015 National Telemedicine Guidelines, telehealth services must provide a standard of care that is comparable to that of standard in-person consultations, with the limitations of the online environment.  ,
Teleconsultations are subject to these rules, whether done using a shop or through personal devices ‘ applications. As long as the individual or the discussing healthcare professional are not physically present, it is irrelevant where they are located.  ,
The Healthcare Services Act, the Personal Data Protection Act, and other healthcare delivery methods all have the same legal and moral standards that apply to all other legal and social structures, including the Singapore Medical Council’s Ethical Code and Ethical Guidelines (ECEG).  ,
Regarding the specific MC question, MOH repeatedly emphasized last year that just after a thorough diagnostic evaluation should MCs become issued to patients based on appropriate medical grounds. Regardless of the type or location of the conversation, this is the case.  ,
So, whether you see a doctor on your phone or at a gas station, you’ll probably just get an MC after being properly assessed, just like you would with a GP in a real clinic.
The 2023 Healthcare Services ( Outpatient Medical Service ) Regulations ( OMS ) do introduce a certain degree of differentiation, largely in terms of reality. For example, Regulation 13 mandates that rural service kiosks like the one in Tampines follow certain standards for cleanliness, maintenance, effectiveness, and safety.  ,